Job Description

LOCATION: Hybrid Working/ World Business Centre, Heathrow

REPORTING TO: Head of Sustainability, Environment & Social Value

WORKING HOURS: 40 hours per week

SALARY: Competitive

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ABM UK is seeking a proactive and engaging Sustainability & Social Impact Advisor to support the delivery of environmental, sustainability and social value objectives across our operations at Heathrow Airport

ABM UK has been delivering award-winning facilities and aviation service solutions since 1987, supporting clients across more than 1,500 locations throughout the UK. At Heathrow Airport, our teams provide critical operational and frontline services within one of the UK’s busiest and most complex environments.

This advisor-level role will support the implementation of sustainability and ESG initiatives across the Heathrow contract, with a particular focus on delivering measurable social impact and positive community outcomes. The successful candidate will work closely with operational teams, suppliers, community partners and client stakeholders to help embed sustainable practices, support environmental objectives and coordinate social impact activity aligned to contract commitments and Heathrow’s wider sustainability ambitions.

The role will involve supporting environmental and sustainability reporting, employee engagement, community programmes, volunteering initiatives, local employment activity and wider ESG performance improvement across the site. The successful candidate should be passionate about sustainability and social impact, highly organised and confident working within a fast-paced operational environment.

Responsibilities:

• Support the delivery of ABM’s sustainability, ESG and social impact commitments across the Heathrow Airport contract.
• Coordinate and support social impact initiatives including community engagement activities, volunteering programmes, local employment opportunities, apprenticeships, wellbeing initiatives and education outreach programmes.
• Build and maintain positive relationships with local charities, community groups, education providers, suppliers and key stakeholders to support delivery of social impact objectives.
• Support operational teams in embedding sustainable and socially responsible practices into day-to-day service delivery.
• Assist in monitoring and reporting environmental and sustainability performance metrics, including waste, recycling, carbon reduction initiatives, resource efficiency and wider ESG KPIs.
• Collect, track and maintain accurate social impact and sustainability data, ensuring evidence is recorded in line with client and contractual reporting requirements.
• Support environmental awareness campaigns and employee engagement initiatives across site operations.
• Assist with the development of sustainability and social impact communications, case studies, presentations and internal updates.
• Support site inspections, audits and reviews relating to environmental management, sustainability and ESG compliance.
• Work collaboratively with suppliers and subcontractors to encourage alignment with ABM’s sustainability and social impact expectations.
• Identify opportunities to improve sustainability performance and increase positive social impact across Heathrow operations.
• Support the organisation of community events, charity partnerships, careers events and employee volunteering activities.
• Collaborate with operational, HR, HSEQ, procurement and learning & development teams to support wider sustainability and responsible business objectives.
• Stay informed of industry best practice, Heathrow sustainability priorities and emerging ESG and social impact trends.

Requirements

Required Skills and Experience

• Previous experience within sustainability, ESG, social impact, social value, CSR, environmental or community engagement roles.
• Good understanding of sustainability principles, ESG frameworks and social impact delivery.
• Experience engaging with operational teams, suppliers, community organisations or external stakeholders.
• Strong communication and stakeholder engagement skills.
• Experience coordinating projects, initiatives or reporting activities.
• Ability to gather, analyse and present sustainability and social impact data clearly and accurately.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Detail-oriented with strong reporting and administrative capability.
• Confident using Microsoft Office, particularly Excel and PowerPoint.
• Self-motivated with the ability to work independently within a site-based operational environment.

Desirable Skills and Experience

• Experience working within aviation, facilities management, transport or other operational environments.
• Understanding of social value measurement frameworks and reporting requirements.
• Awareness of environmental management systems and sustainability reporting practices.
• Experience supporting volunteering, community engagement or employee wellbeing initiatives.
• Knowledge of Heathrow Airport sustainability and community priorities would be beneficial.

Key Behaviours

• Passionate about sustainability and creating positive social impact.
• Collaborative and relationship-focused.
• Comfortable engaging with both frontline operational teams and senior stakeholders.
• Organised, proactive and solutions-focused.
• Strong attention to detail.
• Positive and enthusiastic approach to community and employee engagement.
• Able to translate sustainability objectives into practical operational activities.

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access to Lifeworks, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis
• A company car is provided for this role (EV)

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.