Li Auto

SUS应急响应专家

Li Auto  •  Onsite  •  4 days ago
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Job Description

SUS应急响应专家
北京
全职
智能制造 / 工业互联网 / 工业自动化
职位描述
1. 负责调取车辆相关数据,分析车辆事故工单,识别潜在安全风险问题。
2.对安全风险问题进行分析、研判,明确问题处置措施及需要的资源。
3.协同内部各业务团队推进风险案件落地处置,确保风险问题得到妥善处置。
4. 识别、整理市场发生的隐患问题,向专业团队进行反馈,推动产品质量改善。
5. 现场对突发及重大的风险事件进行查勘,结合实车状况、后台数据、车辆结构出局客观专业的技术判定。
6.针对用户安全相关客诉事件,提供专业技术依据与处置参考意见,助力纠纷高效妥善处理。
职位要求
1.车辆工程、汽车维修、电子类等相关专业,大专及以上学历;实操经验特别优秀者,学历条件可适当放宽。
2.拥有主流汽车品牌 5 年及以上维修从业经验,具备 3 年以上中高端品牌技术管理或主机厂技术支持相关工作经历。
3.具备较强风险预判意识与敏锐的问题洞察力,善于提前识别工作中潜在风险。
4.学习能力强,沟通表达顺畅,临场处事灵活,可高效应对各类突发工作场景。
5.具备一线客户对接工作经历,熟悉客诉处理全流程,拥有一定的纠纷协调与问题化解经验。
6.思路条理清晰、做事严谨细致,重视流程规范、系统操作及各类数据信息的精准性。
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Li Auto

About Li Auto

Founded on July. 1, 2015, Li Auto's brand mission is to "Be Proactive, Change the World".

We are dedicated to providing families with safer, more comfortable, and more convenient smart EVs through breakthrough innovations in products, technologies, and business models. By Oct. 18, 2024, Li Auto achieved the milestone of one million vehicle deliveries in just 58 months, setting a new record for the fastest one million deliveries in China's luxury car market.

We see cars evolving from transportation in the Industrial Age into spatial robots in the age of AI. And we fuse the physical and digital worlds through AI, turning limited car space into infinite experiences. Our goal isn't just to transform the automotive industry through cutting-edge AI technologies, but also bring the benefits of AI to every family.

Join us in pushing growth boundaries and realizing our vision of "To Become a World-Leading Embodied AI Enterprise."!

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Beijing, CN
Year Founded
2015
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