Job Description
We’re looking for a meticulous, tech-curious Survey Fielding & Quality Specialist to help launch, monitor, and maintain the quality of online survey projects. You’ll be the behind-the-scenes expert ensuring every study runs smoothly — from setup through clean, balanced data delivery.
This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in precision and process improvement.
Responsibilities
- Configure and launch online surveys, ensuring correct targeting, sampling, and logic before fielding begins
- Monitor live survey progress to ensure balanced sampling, consistent completion rates, and reliable responses
- Conduct quality assurance checks to identify irregularities such as incomplete responses, speeders, or demographic imbalances
- Collaborate with research, data, or engineering teams to troubleshoot fielding or platform issues
- Maintain detailed documentation of survey launches, checks, and resolutions
- Support process improvements to enhance data accuracy and efficiency
Requirements
- Proven experience in survey operations, data quality, market research, or a similar role
- Strong analytical and problem-solving skills with attention to detail
- Comfortable working with spreadsheets, dashboards, and online survey platforms
- Experience working with Google Suite, Slack, and CSM tools
- Excellent communication and time-management skills
- Interest in data, research, or technology-driven workflows
- Familiarity with sampling methods, panel management tools, or APIs/integrations between survey platforms is a plus
Benefits
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
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