Job Description

Supervises Surveillance personnel on assigned shift to ensure company assets are being protected and monitored

Job Title: Supervisor Surveillance

Department: Surveillance

Reports To:Shift Manager Surveillance

FLSA Designation: Exempt

License Type: Gaming

Salary Range: $67,000 - $82,000

Essential Job Functions

• Be goal oriented and meet commitments
• Work in a clandestine environment and observe activities through closed circuit television
• Must be a team player, and be able to work in a group or at times individually
• Ensure compliance with all established company and departmental policies and procedures
• Clearly communicate and enforce company and departmental goals and objectives
• Conducts performance reviews, evaluations, coaching and mentoring of Surveillance staff in coordination with the Shift Manager
• Supervises and coordinates activities related to the Surveillance of gaming areas, cashier cages, count rooms, and any other areas as determined by management
• Assist with the overall training and development of personnel on assigned shift
• Maintains a thorough understanding of, and ensures compliance with, all the New York State Gaming Commission regulations
• Keep the Director Surveillance informed of all pertinent information regarding surveillance activities and irregularities
• Observe, detect and report any cheating activity
• Perform all other duties as assigned

Qualifications

• Must be 21 years of age or older
• High school diploma or equivalent required
• Some college preferred
• Casino surveillance experience preferred
• Good computer skills required
• Must be able to train employees on the computer
• Supervisory experience preferred
• Excellent verbal and written communication skills in English are essential
• Ability to obtain and maintain all necessary licensing

Working Conditions

• Regularly required to see, talk and hear; use hands to finger, handle, or feel.
• Must occasionally lift up to 25 pounds.
• Available to work flexible shifts, weekends and holidays
• Able to interact with others while maintaining a positive and courteous demeanor.
• Must be able to work in pressure situations and be self-motivated
• Must possess sound and mature judgment