
In addition to directing the daily routine of Surveillance Officers, the Surveillance Shift Supervisor is primarily responsible for all administrative tasks necessary for the operation of the department during his/her shift. This position is also responsible for the training and development of his/her assigned staff. The Surveillance Shift Supervisor makes quality recommendations on the legitimacy of gaming, money handling integrity and protection of company assets.
Accepts responsibility for all administrative functions of the Surveillance Department for their shift.
Administers training and development programs for staff.
Prepares and presents performance appraisals; recommends merit increases, promotions and transfers.
Evaluates and makes expert recommendations to other department leaders on the legitimacy of gaming and money-handling integrity.
Evaluates existing gaming policies, procedures and systems to make improvement recommendations.
Schedules Surveillance Officers.
Creates and conveys quality Surveillance reports to operating Managers and Directors.
High School Diploma or equivalent; some college preferred
Strong gaming or law enforcement background preferred. Minimum of three years as a Surveillance Officer or Gaming Supervisor
Literate and fluent in English
Basic computer skills
Must be able to motivate and develop staff effectively
Must possess excellent judgment under pressure
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
Adheres to all regulatory, company and department policies and procedures
ADDITIONAL REQUIREMENTS
Ability to use repetitive motion, reach, grasp, hold, finger dexterity.
Ability to hear, see and have color distinction; vision correctable to 20/20. Vision testing may be required.
Ability to climb ladders and stairs
Ability to sit, stand or walk for extended periods of time
Mobility skills to move quickly and easily around the property
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell’s Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah’s & Caesars Republic are popular choices for travelers and vacationers throughout the year.
Besides living in one of the Earth’s most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisfied employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.

Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.