Job Description

The Surveillance Operator I is accountable to protect casino assets via CCTV.

JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive. Other reasonable duties may be assigned

• Ensure the safety of employees and guests and protect the casinos assets via CCTV.
• Clandestinely observe guests and employees on casino property for criminal activity and/or violations of the state gaming commission regulations and the company policies and procedures. Report observations to company and state officials when appropriate.
• Record surveillance activity in daily log.
• Completes all company required training successfully.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Ability to refrain from fraternization with employees from other departments.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

• Ability to use all equipment associated with the position, including, but not limited to, computer keyboard and telephone as well as radio equipment.

• Ability to work with and utilize digital recording equipment.

• Ability to communicate effectively with all levels of team members.

• Act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.

• Ability to sit for extended periods of time and work in a dark, windowless environment.

• Ability to use stairs required.

• Sitting 90%, walking 10%

• Strong written and oral communication skills.

• Casino environment exposed to bright lights, noise, changing temperatures and smoke.May include a boat and/or floating barge, hotel and atrium.

• Ability to be at work on time as scheduled on a regular basis which may include nights, weekends, and holidays

• Comply with our drug & alcohol free workplace.Subject to post offer, for cause and post-accident drug tests.

JOB QUALIFICATIONS

• Basic understanding of games, manuals, policies, procedures, internal controls as well as state regulations pertaining to gaming within first 90 days of employment.

• Successful completion of Op I assessment within 180 days.

• High School Diploma, or GED, preferred.

• Must be able to obtain a valid Missouri Gaming license

• Must be 21 years of age.

• Must have no other family members employed at the Isle of Capri Casino/Hotel Boonville.