The Surgical Coordinator is responsible for scheduling surgeries and procedures. Responsibilities include coordinating surgical procedures, scheduling and obtaining pre-operative testing, and collecting necessary documentation for surgeries and procedures. This individual works closely with patients, physicians, and surgery location/outside hospitals to providing accurate, timely, and responsive paperwork. Additionally, ensures documentation is complete to allow for accurate and timely billing.
The Surgical Coordinator is responsible for the scheduling of all surgical procedures and general administrative work related to surgical patients. The Surgical Coordinator works in collaboration with the specialty group and perioperative team to ensure procedures are scheduled appropriately. The Surgical Coordinator is responsible for coordinating and organizing required documentation in advance of the scheduled procedure and that appropriate paperwork is scanned into the chart. He/she will perform other related duties as needed to maintain department cost containment, efficiency, as well as quality performance.
Complete accurate and all components of registration (i.e. insurance, MyChart, etc.)
Schedule surgery and other procedures as requested by physician. Work with other divisions to coordinate procedures requiring multiple physicians.
Communicate surgical/procedure date and pre-operative requirements to patient/family.
Arrange any necessary specialty consultation and schedule appointments as needed
Arrange any testing/equipment as needed--(e.g. spinal cord monitoring service, PICU, blood transfusions, etc.)
Confirm insurance information and obtain accurate financial information to allow for timely and accurate billing.
Manage and coordinate all prior authorizations as necessary
Manage billing and coding questions related to surgery or procedures
Responsible for charge review to ensure all charges are captured correctly
Assists with optimization of workflows and protocols for scheduling as necessary
Perform other duties as assigned.
Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CCMC STANDARDS.
High School education required
3 years of experience in a Surgical Group practice preferred.
Bachelor's degree preferred.
Experience in surgical booking in a hospital setting preferred.
Experience in project oriented positions preferred.
KNOWLEDGE:
Knowledge of third party reimbursement guidelines
Knowledge and experience working with EPIC
Working knowledge/understanding of CPT4 and ICD-9 & 10 coding
Computer literate--experience with Microsoft products--Excel, Access, Word
SKILLS:
Excellent organizational skills.
Excellent communication and customer service skills.
ABILITIES:
Work independently as well as part of a group.
Connecticut Children’s is a leading pediatric academic medical center consistently ranked by our peers as among the best children’s hospitals in the nation. Connecticut Children’s is the only hospital in Connecticut dedicated exclusively to the health and well-being of children and families.
Connecticut Children’s physicians and researchers are dedicated to advancing pediatric care through medical innovation, cutting-edge technology, and research. With more than 200 physicians and 200 pediatric residents and fellows in over 20 pediatric specialty areas, Connecticut Children’s serves as the primary teaching, clinical and research site for the University of Connecticut School of Medicine.
For more information, visit www.connecticutchildrens.org or connect with us on Facebook at www.facebook.com/connecticutchildrens and Twitter at www.twitter.com/ctchildrens.
