Job Description

Title: Surgical Coordinator

Location: Upper East Side

Org Unit: Call Center

Work Days: Monday-Friday

Weekly Hours: 35.00

Exemption Status: Non-Exempt

Salary Range: $30.99 - $33.85

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Under supervision, is responsible for the coordination and scheduling of surgeries and post-operative appointments The Surgical Coordinator also assists in the efficient and effective utilization of the daily surgery schedule and facilitates the flow of surgical patients

Job Responsibilities

Responsible for monitoring surgical schedules and physician availability to manage release time accordingly and in advance.
If applicable, provides front desk and check-out coverage as needed.
Functions as liaison between surgeon, operating room (OR) scheduling team, and surgical patients.
Conducts all surgical pre-determination, authorization, pre-certification and related appeals. Transmits all correspondence to insurance companies for medical necessity inquires. Manages processes and documentation to ensure no surgical scheduling delays.
Communicates detailed information and answer patients' questions regarding surgery preparation instructions and arrival/departure instructions relative to procedure.
Prepares the patient’s medical chart with all necessary surgical paperwork. Scans patient documents in the practice management system.
Coordinates and schedules surgeries, post-operative appointments and other related tests as ordered by the provider. Coordinates arrangements for surgical assistants, special equipment and surgical materials and establishes the order of surgical patients.
Ensures surgeons are well informed on the status of their cases.
Provides feedback to management on process improvements or opportunities for utilization enhancement and patient flow efficiency.
Trains support staff for back-up responsibilities.
Assists physicians with administrative tasks related to patient communication and care, including phone calls, messaging, mailing, faxing and scanning documents.
Verifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required, prior to appointment date. Facilitates the communication and collection of any fees due from patient.

Education

High School Diploma

Experience

Approximately 2 or more years of experience in a patient-facing clinical setting

Knowledge, Skills and Abilities

Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic Medical Record (eMR) system (ideally EPIC-Care).
Knowledge of CPT, ICD-9, and ICD-10 coding.
Working knowledge of third party payor reimbursement - Medicare, Medicaid, Managed Care and commercial insurance.
Knowledge of medical terminology.

Licenses and Certifications

Working Conditions/Physical Demands

Standard office work

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

About Weill Cornell Medicine

Weill Cornell Medicine is committed to excellence in patient care, scientific discovery and the education of future physicians and scientists in New York City and around the world.

The doctors and scientists of Weill Cornell Medicine — faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and Weill Cornell Physician Organization—are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies.

Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where Weill Cornell Medicine-Qatar offers a Cornell University medical degree; and to programs in Tanzania, Haiti, Brazil, Austria, and Turkey. Weill Cornell Medicine faculty provide comprehensive patient care at NewYork-Presbyterian/Weill Cornell Medical Center, NewYork-Presbyterian Lower Manhattan Hospital, and NewYork-Presbyterian Queens. Weill Cornell Medicine is also affiliated with Houston Methodist.

At Weill Cornell Medicine, we connect the collective power of our integrated partners in education and research to provide world-class care for our individual patients—#CareDiscoverTeach.

Industry

Healthcare & Social Services

Company Size

10,000+ employees

Headquarters

New York, NY

Year Founded

1898

Website

cornell.edu

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