Job Description

Level: Entry
Job Location: MSO SMN Peabody 1700 - Peabody, MA 01960
Position Type: Full TimeEducation
Level: High School or Equivalent
Salary Range: $20.75 - $25.90 Hourly

Travel Percentage: None
Job Shift: Day
Job Category: Health CareWho we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you’ll do:
Responsibilities/Duties:
- Coordinate physician office requested surgical procedures within the center’s internal scheduling software.
- Complete the registration process for surgical patients.
- Maintain appointment computer scheduling in accordance with office scheduling policies.
- Verify patient insurance eligibility.
- Notify patients of copayment responsibilities / out of pocket expenses.
- Perform various computer functions supporting specific responsibilities.
- Manage any schedule edits or adjustments.
- Provide additional support to other schedulers as assigned.
- Attend required meetings/in-services and participate in committees.
- Print relevant documents for chart preparation and/or clinical review for upcoming surgical procedures.
- Maintain strictest confidentiality of medical/company information.
- Be knowledgeable and follow all HIPAA Regulations.
- As needed, will support other departments in a similar capacity to this role.
- Any other duties as assigned.

QualificationsWho you are:

Qualifications:
- High School diploma or GED
- One-year medical office experience. Previous surgical scheduling experience preferred.
- Working knowledge of the Microsoft Office suite of software products, Internet Explorer, Google Chrome and/or other search engines on the web.
- Working knowledge of office equipment.
- Familiarity with HIPAA, insurance regulations, policies, procedures, and other regulatory policies.
- Medical office procedures, policies, practices and medical terminology.
- Excellent communication and interpersonal skills: Ability to communicate professionally (i.e., using expressive vocabulary that communicates a complete and detailed message, avoiding spelling errors, employing a respectful tone).
- Ability to maintain enthusiasm while facing a high volume and a large variety of duties.
- Ability and interest in learning procedures and software functionalities that could improve the effectiveness and efficiency of individual and department efforts.
- Organized, with the ability to prioritize and multi-task.
- Extremely reliable and patient.
- Interprets, adapts and applies guidelines and procedures appropriately.
- Ability to develop and maintain effective and professional working relationships with patients, medical staff, coworkers and the public by demonstrating empathy and tact.
- Must be a team player with a positive attitude and able to work effectively with a diverse population.
- Maintains the strictest confidentiality on all patient issues.
What we offer:
- Excellent growth and advancement opportunities
- Dynamic environment
- Access to a diverse network of practitioners
- Broad infrastructure of tools and programs to enhance the employee experience
- Competitive Compensation
- Generous PTO
- Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).