Montage Health

Surgical Clinical Care Coordinator (Surgical C3) - Care Navigation

Montage Health  •  United States (Onsite)  •  4 hours ago
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Job Description

Welcome to Montage Health’s application process!

Job Description:

Position Summary

The Surgical Clinical Care Coordinator is the gatekeeper of Surgical Services, providing the Hub early visibility of admissions to enable proactive bed planning, ensuring every admission is appropriately statused, and preventing avoidable admissions.

Key Responsibilities

  • Acts as a spoke of the Hub by partnering with other Care Coordinators to facilitate each patient’s care
  • Works proactively with surgical staff, PACU charge nurse, and surgeons to identify potential admissions, and communicates admissions and patient needs to the Hub
  • Reviews future OR schedule and validates accuracy of patient status (inpatient, outpatient, observation)
  • Verifies pre-authorization/pre-certification is obtained on each patient when required
  • Identifies inpatient Medicare/Medicaid procedures and ensures order, OR schedule, and other applicable systems reflect inpatient status
  • For planned admissions, anticipates discharge needs and begin discharge planning if possible
  • Evaluates and manages appropriate patient admissions
  • Collaborates with Surgical staff to identify variations between planned and final surgery and updates accordingly (status, LOS, diagnosis, delays, etc.)
  • Considers alternatives to admission for patients who do not meet criteria for admission
  • Ensures documentation of admission orders per policy
  • Discusses and advises physicians regarding patient admission status determination and those that do not meet admission order criteria (inpatient vs. observation vs. discharge)
  • Partners with PACU staff to facilitate patient flow out of the PACU
  • Serves as a consultant and educator with surgical staff regarding patient status, bed placement, payor requirements, and utilization of resources.
  • Identifies and initiates discharge planning for skilled needs.

Experience

  • 5 years current acute care hospital experience preferred.
  • Broad clinical expertise to evaluate patient diagnosis and treatment plan and outcomes utilizing established criteria.
  • Effective communication, customer and public relations skills.
  • Ability to work as an integral member of the interdisciplinary assessment team.
  • Strong organization skills.
  • Knowledge of financial reimbursement, state, federal and commercial insurance requirements preferred.
  • Knowledge of community resources preferred.
  • Acute hospital case management experience preferred.
  • Utilization Management experience preferred
  • Surgical Services experience preferred

Education

Bachelor’s degree in nursing preferred.

Must pass orientation and initial competency assessment prior to independent assignment of patients requiring the applicable skill, and must complete and pass all annual competencies.

Licensure/Certifications

State of California RN license required. American Heart Association Healthcare Provider BLS required.

Equal Opportunity Employer

Assigned Work Hours:

Part Time, 0.7 FTE

M-F

5-6 hour shifts

variable day shift

no weekends, no holidays

Position Type:

Regular

Pay Range (based on years of applicable experience):

$73.13

to

$97.81

The hours employees work determine when a shift differential is paid.

Hourly Evening Shift Differential: $5.50

Hourly Night Shift Differential: $8.00

Montage Health

About Montage Health

Montage Health is a non-profit healthcare organization with deep roots in Monterey County dating back more than 90 years. Independent and locally owned, Montage Health was created by Community Hospital of the Monterey Peninsula to deliver exceptional care to more people. Centered at the hospital, the Montage Health network includes MoGo Urgent Care, Montage Wellness Centers, Montage Medical Group for primary and specialty care, Aspire Health Plan, and Ohana, the family-focused mental healthcare program for youth. Montage Health is continually investing in healthcare innovations to make the highest standard of care accessible to everyone in Monterey County.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Monterey, California
Year Founded
Unknown
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