Job Description

Hours: 40 hrs/wk Monday-Friday 8am-5pm

Location: IU Health Urology - Muncie 210 N Tillotson Ave, Muncie in 47304

The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures, serving as the primary liaison between patients, providers, hospitals, and surgery centers. This role includes scheduling surgeries, obtaining insurance authorizations, verifying patient information, communicating pre-operative instructions, ensuring all required documentation is completed before surgery, managing schedule changes and cancellations, and maintaining accurate records within the electronic medical record and scheduling systems. The Surgery Scheduler plays a key role in ensuring surgical cases are scheduled efficiently and that patients are prepared and informed throughout the process.

Key Responsibilities:

• Managed inbound and outbound phone communications
• Scheduling patient appointments
• Collaborating with clinical staff and other departments

***Seeking candidates with strong medical office experience and customer service***

Requirements:

• High school diploma or equivalent required.
• Medical office experience preferred.
• Knowledge of insurance verification preferred.
• Knowledge of Cerner scheduling preferred.
• Requires general knowledge of medical terminology and general anatomy in order to recognize and accurately record requested examinations and diagnoses.
• Requires basic computer skills.
• Scheduling experience preferred.
• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.