Job Description
Job Location: Hutchinson Clinic - Hutchinson, KS 67502
Position Type: Full Time
Job Category: Health CareRole:
Provide surgical scheduling duties in the Nursing Department
Essential Functions & Responsibilities:
- Schedules patients for surgery, completing facility paperwork
- Maintains and updated surgery schedule several times a day so that facility and physicians schedules reflect an accurate schedule
- Obtains surgical prior authorizations after insurance company verification
- Completes surgeon requests in coordination with vendors and Materials Manager
- Communicates with patients regarding pre-operative procedure needs such as pre-operative appointments, testing, and instructions. Knowledgeable of pre-operative needs for a variety of surgical procedures
- Consistently performs specific assigned daily and general duties; meet deadlines
- Regularly attends and participates in assigned meetings
- Meets established attendance criteria and starts work promptly
- Knows and consistently implements the organizations mission and all approved policies, protocols, and procedures.
- Regularly supports compliance and accreditation efforts as assigned (e.g. OSHA, HIPAA)
- Consistently demonstrates good use of time and resources
- Maintaining personal contact with patients and relatives, being sensitive to their needs for courtesy, dignity, and privacy and ensuring a friendly environment at all times.
- Performs other duties that may be assigned from time to time
- Assists with front desk clerical tasks at the surgery centers as required
- Effectively communicates with patients/families and other members of health care team over the phone.
- Demonstrates initiative to keep clinic flow moving through effectively prioritizing work
- Understands importance of personal contribution and demonstrates teamwork
Performance Measures:
- Performs all Essential Job functions and responsibilities.
- Maintains a professional and positive attitude, appearance and relationship with patients and staff.
- Observes all clinic guidelines and polices.
QualificationsKnowledge & Skills:
-
Experience: Minimum one year experience as a Medical Assistant, Surgical scheduler or related job
- Education: High School Education or GED equivalent, CNA, CMA, or completion of a Medical Assisting program is preferred, BLS is required
- Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to courtesy, good attitude and tact. Clear and effective communication is required. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Work involves being a team player. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
- Other Skills:
- - Ability to deal with the public efficiently, courteously, politely, and effectively
- - Knowledge of EMR system
- - Proficient computer skills
- - Knowledge of medical terminology is preferred
- - Knowledge of surgical procedures is desirable
- - Must demonstrate consistent professional conduct
- - Must possess excellent verbal and written communication as well as excellent interpersonal skills with patients, staff, and other health care professionals
Physical Requirements:
- Occasionally lifts or carriers items weighing up to 25 pounds
- Requires full range of body motion
- Requires standing and walking for extensive periods of time
- Vision and hearing to normal range
This
is not a complete statement of all duties and responsibilities comprising the position.