We are seeking a detail-oriented and customer-focused Patient Scheduling & Registration Coordinator to support our Imaging Services team. In this role, you will serve as a key point of contact for patients, providers, and internal departments while ensuring a seamless scheduling and registration experience.

The Patient Scheduling & Registration Coordinator is responsible for coordinating outpatient imaging appointments, registering patients, reviewing and processing physician orders, collecting payments, and providing exceptional customer service. This role plays a vital part in supporting efficient departmental operations and delivering a positive patient experience.

Key Responsibilities

• Schedule outpatient imaging procedures and coordinate appointments with appropriate resources.
• Register patients prior to imaging services and ensure all demographic and insurance information is accurate.
• Review physician orders for completeness and clarity.
• Maintain and update patient and procedure information in electronic systems.
• Collect and accurately process patient payments.
• Provide prompt, professional, and courteous assistance to patients, physicians, and staff.
• Collaborate with internal departments to ensure efficient scheduling and patient flow.
• Maintain knowledge of departmental equipment, processes, and procedures.
• Support quality improvement initiatives and departmental goals.
• Foster a positive, team-oriented work environment through effective communication and collaboration.

Qualifications

Required Education & Experience

• High School Diploma or GED required.
• Experience with computer data entry and standard office equipment.
• Previous scheduling, registration, customer service, or healthcare support experience preferred.

Skills & Competencies

• Strong customer service and communication skills.
• Ability to interact professionally with patients, physicians, and healthcare team members.
• Excellent organizational skills with the ability to manage multiple priorities.
• Strong attention to detail and accuracy.
• Proficiency with electronic medical records and scheduling systems preferred.

Work Environment

• Clean, professional office environment.
• Moderate noise level.
• Combination of sitting, standing, walking, and computer-based work throughout the day.

Why Join Us?

• Make a meaningful difference in the patient experience.
• Work alongside a collaborative and supportive healthcare team.
• Grow your career in a fast-paced and rewarding healthcare environment