About the Role
The Surgery Scheduler is responsible for accurate scheduling of surgeries as directed by the physician; including ensuring that all patient demographic information is obtained correctly at the time of the surgery. These services include surgery scheduling at various hospitals and surgical centers The Surgery Scheduler serves as a liaison between the hospital, patient and physician
What You’ll Be Doing
Schedule patients accurately and efficiently for any and all surgical procedures requested byphysicians. This includes scheduling of pre and post operative appointments and imaging as well as attaining medical clearances etc.
Responsible for providing patients with all necessary information regarding their procedure. This includes but is not limited to special diet or prep instructions, general insurance information, arrival times, dates, locations, etc.
Communicates effectively and in a friendly manner with patients, other staff and physicians as well as outside sources.
Organizes work for efficiency and problem solving as related to surgery scheduling and its impact on physicians and clinical office
Serve ascontact for hospitals, surgery centers and physicians regarding schedules, procedures, or concerns while sharing information and working with manager, supervisor, co-schedulers and physicians.
Responsible for being up-to-date on all insurance requirements and following all guidelines, as well as obtaining prior authorizations and notifications and verifying insurance benefits.
Responsible for documenting scheduled surgeries in Medent under chart notes.Information to be included:person and date of the individual spoken to at the hospital or surgery center, date, prep and any special instructions to be given including notification of equipment needed for the surgical procedure.
Responsible for entering all demographic information including insurance into Medent as well as checking patient’s insurance for pre-certifications, prior authorizations and referrals.
Responsible for rescheduling and cancelling surgery and post-op appointments in a way which minimizes any inconveniences to the patient, including notification to the correct hospital or surgery center
Responsible for maintaining effective and accurate daily physician surgery schedules.
Communicates effectively and compassionately with patients.
Communicate effectively with staff, management, physicians, and outside contacts.
Represents U.S Urology Partners in a professional manner related to appearance, communication and the maintenance of patient confidentiality.
Other duties as assigned.
What We Expect from You
Minimum of three years surgery scheduling experience
Medical Assistant Certification or Certified Nursing Assistant required
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have thorough knowledge in computer information systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates remotely, with required monthly in-office meetings. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Make Someone’s Day
Achieve Possibilities Together
Treat people with dignity
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Urology of Indiana LLC traces its history to 1887. Comprised of 35 urologists, four urogynecologists and 19 advanced practice providers who see patients in multiple clinical office locations throughout central Indiana. Our Centers of Excellence, including the Centers for Prostate Cancer, UroPoint Bladder Control Centers and UroPoint Centers for Male Fertility, as well as our clinical laboratory and research divisions, enhance and expand our ability to meet the needs of patients suffering from specific diseases and conditions, many of which impact quality of life.
We provide complete diagnosis and treatment of all disorders and diseases of the genitourinary system in men, women and children. Our medical staff is second-to-none and are committed to making each patient visit a comfortable and satisfying experience. They are always available to answer questions and lend support. Our patients and referring physicians turn to us to provide the very latest in compassionate, comprehensive urologic care.
We see patients by appointment and on an urgent or emergency basis. Many procedures can be performed in our offices. More complex procedures are performed at hospitals and surgery centers throughout Indianapolis and central Indiana.
For more information visit www.urologyin.com or call us toll free at 877-362-2778.
