Job Description

Company Overview

At Clayton Eye Center, our purpose is to provide the highest level of eye care possible to each patient enhancing individual lifestyles and vision. We are committed through a highly skilled and compassionate team of Doctors providing services with leading-edge technology in efficient and cost effective manner. We offer various services including Cataracts, Glaucoma, Retina, Family Eye Care, contact lenses, cosmetic, oculoplastic & reconstructive surgery with multiple locations on the south side of Georgia.

Position Summary

The Surgery Coordinator facilitates the scheduling, coordination, documentation, and patient education associated with surgical services. This role supports a seamless patient experience from initial check in through postoperative follow-up, including communication regarding available premium services. The successful candidate is highly organized, detail-oriented, collaborative, and an effective communicator.

Responsibilities

• Create, scan, organize, and maintain complete and accurate surgical charts and records.
• Provide patients with preoperative and postoperative instructions and education within the scope of the role.
• Coordinate surgical scheduling and communicate timely, accurate information to patients, physicians, clinic/ASC staff, and outside facilities.
• Prepare, route, and track required paperwork, including history and physical (H&P) requests, consents, and other physician or facility documentation.
• Respond promptly and professionally to incoming calls and patient inquiries.
• Coordinate postoperative appointments, including co-management arrangements with referring providers as applicable.
• Follow up with patients who cancel or miss surgical appointments and assist with rescheduling.
• Keep surgical schedules, forms, consent documents, and workflow reference materials current as processes change.
• Participate in physician training sessions and support other administrative and patient coordination tasks as assigned.
• Assist with patient reception, payment collection, and review of consent forms or discharge instructions as assigned and consistent with facility policy.
• Obtain vital signs only when appropriately trained, authorized, and permitted by facility policy
• other duties supporting facility operations as assigned.

Documentation, Chart Preparation, and Compliance

• Prepares and maintains accurate surgical packets, consent forms, charts, and operative documentation.
• Coordinates communication between surgeons, ASC, anesthesia, and referring providers.
• Maintains up-to-date documentation and knowledge regarding co-management with referring providers and ensures compliance with the scheduling
• Ensures medical clearances are completed and documented as needed.
• Ensures all documentation meets regulatory, medical, and organizational standards.
• Maintains accurate logs for surgeries, cancellations, and reschedules.
• Protects patients information under HIPAA guidelines.

Qualifications

• High School Diploma or equivalent
• Minimum 2 years of experience as a Surgical Scheduler/Coordinator or equivalent title; ophthalmology experience preferred
• Experience with EHR software; Nextech/ICP experience strongly preferred
• Knowledge of contracted insurance plans and procedures
• Strong communication and interpersonal skills
• Ability to work in a fast-paced clinical environment.
• Must have ability to travel to all practice locations as necessary

Company Benefits

We offer a competitive benefits package to our employees:

• Medical
• Dental
• Vision
• 401k w/ Match
• HSA/FSA
• Telemedicine
• Generous PTO Package

We also offer the following benefits for FREE:

• Employee Discounts and Perks
• Employee Assistance Program
• Group Life/AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.