The Supervisor, Medical Practice has operational supervisory responsibility of an Orlando Health Physician Group Practice site.
Essential Functions • The Supervisor focuses on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling and business-related reporting and functions. • Oversees scheduling patients and improved access for patients to the practice. • Acts as a resource for the Chief Operations Officer, Director of Operations, and/or Operations Manager. • Manages operations to provide physician clients with the most efficient and cost-effective clinical operation. • Assists in development, administration and support of organizational policies and procedures. Implements and monitors projects and operational functions as developed by the Chief Operations Officer, Director of Operations, and /or Operations Manager. • Assist physician(s) with creation of strategies for efficiency and growth of the practice. • Provides management reports to physicians and administration for review, practice planning, practice marketing, and completes practice development. • Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. • Develop systems knowledge, including practice management systems and electronic medical records where applicable. • Proficient in word processing, spreadsheet development, and presentation skills required. • Strong interpersonal, customer service, and supervisory skills required. • Provides department level orientation to new team members to include system software, telephone processes and protocols, office equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching plans. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions • Educates and supervises staff. • Provides necessary documentation relating to policies and procedures. • Maintains confidentiality of data and information. • Functions as a member of the medial office management team.
Education/Training
High school graduate or equivalent. Experience Three (3) years’ experience in a physician office setting
Situated in the heart of downtown St. Petersburg, Florida, Orlando Health Bayfront Hospital has served the residents of area communities for more than 110 years. Orlando Health, a not-for-profit healthcare organization headquartered in Central Florida, officially acquired Bayfront Hospital on October 1, 2020. Orlando Health Bayfront Hospital is a 480-bed comprehensive emergency, medical and surgical acute care facility – and home to the only state-accredited Level Two Adult Trauma Center in the St. Petersburg region. As a regional leader in emergency care, our 3 conveniently located emergency rooms are staffed with board-certified physicians and specialty-trained clinical teams who are ready to provide expert emergency care for all ages- 24 hours a day, seven days a week.
With advanced technology and expertise in numerous specialties including heart and vascular, neurosciences, digestive health, maternity care, emergency and trauma care, acute rehabilitation and surgical services, Orlando Health Bayfront Hospital provides a complete continuum of care. The hospital has a 38-bed neurosciences unit with a dedicated neurology team consisting of board-certified neuroscience specialists and physicians with subspecialty expertise in stroke, epilepsy and Parkinson’s disease, and includes a Level IV Epilepsy Center. In partnership with Johns Hopkins All Children’s Hospital, Bayfront Health Baby Place offers full obstetrical services and is a Level III Regional Perinatal Intensive Care Center, one of only 13 in Florida. The Bayfront Health Cardiac Cath Lab, offers more cardiac testing and treatment space than any other provider in the St. Petersburg/Pinellas County area, with ease of access to the cardiac surgical program. The hospital is also home to three residency programs and one fellowship program, providing an exceptional teaching and learning environment to train the healthcare leaders of the future.
