TE Connectivity

SUPV III CUSTOMER SERVICE

TE Connectivity  •  Shanghai, CN (Onsite)  •  5 hours ago
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Job Description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Oversees daily activities of a customer service team.

Job Requirements

  • Supervising customer service representatives and organizing work schedules and work activities.
  • Providing daily guidance to customer service representatives to ensure customer service is delivered in a timely, efficient and knowledgeable manner.
  • Identifying system and workflow improvements to enhance the team's efficiency.
  • Establishing customer service work processes and standards in line with organizational customer service initiatives and goals.

What your background should look like

Generally requires Bachelors degree in appropriate field with a minimum of 5 years of progressively responsible professional level experience; Masters degree or higher or local equivalent may be preferred at this level

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
TE Connectivity

About TE Connectivity

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Galway, IE
Year Founded
Unknown
Website
te.com
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