Confirma Software

Supporttekniker

Confirma Software  •  Lycksele, SE (Onsite)  •  3 months ago
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Job Description

About the Job

Are you our new colleague?

Support Technician, Project Manager

QT Systems AB was founded in 2001. We are a hardware and software company based in the inland of Norrland, specifically in Lycksele. Since 2023, QT Systems AB has been a part of Confirma Software AB.

Our focus areas are electric vehicle chargers, access control systems, and booking systems. Our primary customers are housing cooperatives and sports facilities, and we largely sell through our resellers.

All our products and services are developed in-house. We are very proud of this, as it allows us to be flexible and capable of making customer-specific adaptations.

One of our strengths is that all our products and services can be controlled through a single app - easy for the customer and simple to manage for the property owner.

More information about QT Systems can be found on our website: www.qtsystems.se

Job Responsibilities:

The job involves commissioning, testing, configuring, and supporting our customers' installations.

Most of the contact is directly with the installer, but communication with the facility owner and technicians from the booking system supplier is also a significant part of the role.

Location:

Lycksele

Your Profile:

  • We are looking for someone who is technically inclined and good at interacting with different people.
  • If you have experience with access control/booking systems, or basic knowledge of electrical installations/lighting automation, that is a plus.
  • You should be comfortable with talking on the phone frequently, proficient in English, and enjoy problem-solving.
  • If you have electrician training, that’s a plus.
  • Driver's license (Category B) required.

Personal qualities we highly value:

  • Humility
  • Helpfulness
  • Interest
  • Responsibility
  • Problem-solving skills
Confirma Software

About Confirma Software

Confirma Software is a leading Nordic software company offering solutions to small- and medium sized companies and the public sector.

Our solutions support revenue generation or the delivery of critical services for our customers. We deliver solutions within ERP/POS, payroll, quality management, customer service and key administrative services. Our more than 500 dedicated employees take pride in serving our more than 14.000 customers on a daily basis. Headquartered in Stockholm, Confirma Software has offices in Sweden, Finland, Norway and Denmark.

The solutions have been developed in close dialogue with real customers over more than 30 years. Our people are as much experts in your field of operation as they are in developing software! The domain knowledge of our employees is your guarantee that we will continue to make your life easier.

A key element of our future growth is to continue to acquire profitable software companies with solid solutions serving specific customer categories. We have made 15 acquisitions in the last 3 years. All of the acquired companies have continued to grow after joining Confirma Software. By becoming a part of the group, companies gain access to a larger customer base, complementary software solutions and a much larger resource base. We put a lot of effort into establishing a Nordic footprint for all of our solutions.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Stockholm, SE
Year Founded
2019
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