Job Description

Level: Experienced
Job Location: Haverhill YMCA - Haverhill, MA 01830
Position Type: Full Time
Salary Range: $50,000.00 - $54,000.00 Salary
Job Shift: Days🌟 Make a Lasting Impact: Become a Children & Youth Supportive Case Manager
Haverhill YMCA
Are you passionate about working directly with children and youth to ensure they have the support, stability, and resources they need to succeed? Do you have hands-on experience supporting young people and families facing challenges? If so, this may be the opportunity for you.
The Children & Youth Supportive Case Manager plays a vital role in advocating for and supporting children and youth enrolled in YMCA programs and connected community services throughout Haverhill and the surrounding areas. This position focuses on ensuring young people have safe, stable, and developmentally appropriate environments where they can grow, thrive, and reach their full potential.
In this role, you will build strong relationships with children, youth, families, YMCA staff, and external partners to coordinate care, monitor progress, and remove barriers to success.
💼 What You’ll Do
- Conduct child- and youth-focused assessments and track progress toward individualized goals
- Develop and maintain organized, accurate case documentation and reports
- Conduct weekly site visits to observe youth, provide direct support, and collaborate with program staff
- Facilitate communication between families, YMCA teams, schools, and community service providers
- Support smooth transitions between programs and services
- Ensure compliance with Department of Early Education and Care (EEC) regulations and program standards
- Advocate for the well-being, safety, and long-term success of each child and youth served
👥 What You Bring
To thrive in this role, you must have direct experience working with children and youth, particularly those facing social, economic, educational, or family-related barriers.
Strong candidates will have experience in:
- Human services, social work, youth development, education, or related fields
- Case management or supportive service coordination for children and families
- Navigating local and state community resources
- Working within or alongside EEC-regulated programs
You are someone who:
- Builds trusting relationships with children, youth, and families
- Communicates clearly, compassionately, and professionally
- Is highly organized and detail-oriented
- Uses sound judgment and maintains a calm, supportive presence
- Works effectively both independently and as part of a collaborative team
💙 Why Join the Y?
At the YMCA, you’ll be part of a mission-driven organization dedicated to strengthening communities and supporting youth development.
We offer:
- Paid training and professional development
- Advancement opportunities across seven YMCA locations
- Free YMCA membership and employee program discounts
- Health and dental insurance (full-time employees)
- Three weeks of paid vacation, plus generous sick and personal time
- 12% employer retirement contribution (once vested, no match required)
- Employer-paid life insurance
If you’re committed to empowering children and youth, building stronger families, and making a meaningful difference every day, we’d love to hear from you.
👉 Apply today and help shape brighter futures at the Haverhill YMCA.

Qualifications
- Must provide and maintain documents and certifications within the educator file as required by the Massachusetts Department of Early Education and Care
- Must complete all trainings/certifications and program orientation in accordance with the Massachusetts Department of Early Education and Care and the YMCA of the North Shore
- Reliable transportation to ensure travel between multiple sites
- Spanish speaking preferred, but not required
The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran status.