
Level Experienced Job Location Haverhill YMCA - Haverhill, MA 01830 Position Type Full Time Salary Range $50,000.00 - $54,000.00 Salary Job Shift Days
Make a Lasting Impact: Become a Supportive Case Manager at the Haverhill YMCA
Are you passionate about working with youth and their families to ensure access to essential resources and long-term success? Do you have experience supporting vulnerable youth and a strong desire to help them thrive in every environment? If so, this may be the opportunity for you!
As a Supportive Case Manager, you’ll play a vital role in helping children and families navigate YMCA programs and community-based services across Haverhill and surrounding areas. You’ll coordinate care, facilitate smooth program transitions, and act as a key liaison between families, the YMCA, and external agencies. Your work will directly contribute to each child’s safety, stability, and success.
A typical day may include:
Conducting assessments and tracking youth progress toward established goals
Completing reports and maintaining organized, accurate case documentation
Conducting weekly site visits to observe, connect, and provide on-the-ground support
Facilitating communication among families, YMCA staff, and outside service providers
Ensuring program compliance and alignment with EEC regulations
What You Bring:
To thrive in this role, you have experience in human services, education, or managing supportive contracts, especially with youth and families facing barriers. You’re well-versed in local and state resources, familiar with Department of Early Education and Care (EEC) regulations, and capable of working both independently and as part of a collaborative team.
You’re someone who:
Connects easily with diverse populations
Communicates clearly and compassionately
Is highly organized and detail-oriented
Can navigate complex systems with sound judgment and a calm, supportive approach
Why Join the Y?
Working at the YMCA means you’re part of a mission-driven team dedicated to strengthening communities. We offer a supportive work environment along with great benefits and opportunities for growth:
Paid training and professional development
Advancement across seven YMCA locations
Free YMCA membership and employee program discounts
Health and dental insurance (full-time employees)
Three weeks paid vacation, plus generous sick and personal time
12% employer retirement contribution (once vested, no match required)
Employer-paid life insurance
The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran status.

The Y is Seattle’s founding nonprofit organization, offering health, hope, and opportunity. The mission of the Y is to build a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind and body. We are an inclusive organization of men, women and children with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility.
At the Y, strengthening community is our cause. We work side-by-side with our neighbors throughout King and south Snohomish counties to help kids and families thrive – and apply their positive behaviors and goals at home, school, the workplace, and beyond at our 13 branches, 2 overnight camps, 10 swimming pools, and more than 200 program sites.