Pediatric Home Service

Supporting Documentation Specialist

Pediatric Home Service  •  Houston, TX (Onsite)  •  2 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

At Pediatric Home Service, we help medically complex kids live their best lives, at home, with their families. As a national leader in pediatric home care, we offer a full range of services including infusion, clinical nutrition, respiratory therapy, PPEC, private duty nursing, and DME. Whether you're caring for patients or supporting behind the scenes, every role at PHS makes a difference. Join a mission-driven team that’s committed to putting children and families first.

  • Position: Supporting Documentation Specialist
  • Location: Houston, Texas
  • Hours: Monday-Friday 8am-5pm
    • In office

THE POSITION:

We are looking for a full time Supporting Documentation Specialist to join our exceptional customer service team who is committed to helping our patients thrive. Our Customer Service department is a fast-paced, high-energy environment and you’ll find yourself challenged and required to use critical thinking every day through a variety of in-person, email and phone conversations. You will also be surrounded by a close-knit and supportive group who all have the same dedication to serving medically complex children and their families.

  • Obtains supporting documentation as required for products and services provided
  • Obtains prior authorizations required by insurance companies for products and services provided
  • Obtains physician orders for products and services provide
  • Complying with insurance benefits & completes data entry requirements
  • Maintains all patient status information on an ongoing basis
  • Maintains database of physician orders
  • Collaborates with clinics and staff to gather needed information
  • Maintain compliance with HIPAA and PHS requirements regarding internal and external electronic medical record (EHR) access
  • On-call duties/rotation may be required based on business need
  • Other duties as assigned

THE QUALIFICATIONS:

  • High school diploma or general education degree (GED); or one to six months related experience and/or training; or equivalent combination of education and experience.
  • Exceptionally organized, multi-tasking, problem solving and communication and strong keyboard skills. A high level of initiative combined with a customer service mentality is also required.
  • Durable medical equipment (DME) intake/ admissions experience preferred
  • Experience in Brightree EHR a plus!
  • Experience in obtaining title 19 with health care providers

THE COMPANY

Pediatric Home Service is a pediatric home health agency that has provided high quality DME and nursing services to children that are medically fragile since 1990. Our services allow our clients to remain and thrive in their homes, schools, and communities. The majority of the clients we serve are age’s birth through 21 years old and have a variety of technologies that might include a trach, ventilator or g-tube.

BENEFITS:

  • Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
  • 401(k) Matching to help secure your future
  • Tuition Reimbursement to support your educational and professional growth
  • Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
  • Health and Dental insurance
  • Short & Long Term Disability and Life Insurance

Interested candidates should apply online at http://www.phscareers.com

We look forward to learning more about you and the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.

Pediatric Home Service

About Pediatric Home Service

At Pediatric Home Service (PHS), we are leaders in home healthcare, dedicated to providing comprehensive services that enable children with medical complexities to thrive at home with their families. Our offerings include Respiratory and Equipment, Infusion and Pharmacy, Home Care Nursing, Feeding Support, and more, all aligned with our vision: "To make a difference in the life of every family we serve by taking care of the child."

PHS is known for its clinical excellence, superior customer service, and a relentless commitment to achieving the best outcomes. We hire top-tier clinicians who not only provide expert care but also embody our belief that customer service is everyone's responsibility, regardless of the department.

We’re pioneers in home care innovation, constantly asking, "How can we do it better?" From electronic charting to online ordering and full IT support, we lead the industry in technological advancements, making processes more efficient for our entire healthcare team.

At PHS, every role makes a meaningful impact. Whether directly involved in patient care or supporting from behind the scenes, each contribution plays a crucial part in improving lives. Our culture supports and encourages employees to thrive, with generous benefits and a focus on work-life balance.

Guided by our mission, Taking Care of the Child®, we are committed to enhancing the quality of life for children and their families, creating an environment where both patients and employees excel.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Roseville, MN
Year Founded
1990
Social Media