Are you a Fundraising professional looking to join an insight-led charity? Are you passionate about delivering a gold standard supporter experience?
We have a fantastic opportunity for a Supporter Experience Manager to join our dynamic Fundraising team.
Location: Can be based in Taunton or Yeovil
Salary: £35,000 - £36,500 per annum
Working pattern: 37 hours per week
Contract: 13-Month fixed term maternity cover
Hybrid Working: At least 2 days per week in the office and the remaining at home.
Why Join St Margaret’s Hospice?
What can you expect to be doing?
Focusing on maximising income generation potential, you will deliver innovative engagement strategies that are supporter centric and based on insight.
Your day-to-day work will include:
What will I be good at?
You will have:
At St Margaret’s Hospice, our values guide everything we do. We are:
We are an equal opportunities employer and welcome applications from all sections of the community. If your experience broadly matches the role and you’re motivated to make a difference, we encourage you to apply.
If you need adjustments during recruitment, please contact recruitment@st-margarets-hospice.org.uk.
Why join St Margaret’s Hospice?
You won’t just be joining a fantastic team -- you’ll become part of a welcoming, community-minded charity making a real difference every day.
We offer a supportive and inclusive working environment alongside a range of benefits including:
*Eligibility criteria applies
Want to Apply or Find Out More?
If you want to get to know our team or have a chat before applying, we’d love to hear from you. Just reach out to Hannah Roberts, Head of Fundraising, at Hannah.Roberts@st-margarets-hospice.org.uk
We are currently managing the recruitment process in-house and kindly ask that recruitment agencies refrain from contacting us with candidates for this role.
If you have all the information you need, just click apply. We can't wait to hear from you!
Closing date: 4 October
Interview date: Week commencing 19 October
Unfortunately, we are unable to offer visa sponsorship at this time.
St Margaret's Hospice are committed to safeguarding and promoting the welfare of those who use our services.
As part of our safer recruitment processes, all offers of employment are subject to satisfactory pre-employment checks relevant to the role. These may include verification of identity, right to work, references, qualifications, and other regulatory, fraud prevention, and compliance checks.
St Margaret’s Hospice Care is a registered charity which has been at the heart of Somerset’s community, making each day count for over 45 years. We strive to delivery of high quality, responsive, compassionate care to patients and their families facing a life-limiting illness.
Through our medical expertise, nursing skills and specialist support services, we provide physical, emotional and spiritual care to over 5,000 patients and their families each year.
We put our patients at the heart of all we do; treating symptoms, controlling pain and caring for their emotional, psychological and spiritual needs. We support the whole family through a wide range of services such as intensive care in our In-Patient Unit, care at home, complimentary therapies and bereavement support for those who need it. We also support a wide range of support to carers, young and old. We provide care and support for families and friends for as long as they need us. We rely on over 1900 volunteers to help deliver our care.
Hospices are normally associated with cancer. We care for anyone with a life-limiting illness including motor-neurone disease, cardiac failure, renal failure, chronic respiratory disease and other life-limiting conditions.
We provide our services for free. St Margaret’s is a charity – we are not part of the NHS. Our income comes from the NHS and charitable sources from our local community. It costs over £15m each year to deliver our care. We are dependent upon the generosity of our Somerset community to help raise £12million.
