Job Description

Supported Independent Living (SIL) Manager (Greater Western Sydney Area)

Location Greater Western Sydney Area

Work Setup Onsite

About the Role

As a Supported Living Manager, you will be responsible for leading and coordinating support teams, driving service excellence, and ensuring high-quality, person-centred care for the individuals we support. You will work closely with participants, families, support workers, and external stakeholders to create a safe, empowering, and high-performing environment.

This is a fantastic opportunity for a motivated leader to take ownership, drive excellence in service delivery, and play a key role in shaping the future of disability support services at Allara.

What You’ll Do

• Team Leadership & Roster Coordination – Oversee and coordinate support workers to maintain seamless, high-quality participant support.
• Participant Matching & Engagement – Pair participants with the right support workers and build meaningful, effective support relationships.
• Stakeholder Communication – Maintain strong, open communication with participants, families, and external health professionals.
• Capacity Building – Support participants in developing their independence and achieving personal goals.
• Staff Training & Development – Mentor, train, and support your team to ensure best-practice care.
• Service Implementation – Ensure Allara’s policies, initiatives, and workflows are effectively implemented in our homes.
• Compliance & Risk Management – Ensure adherence to NDIS Standards, manage incidents, and maintain accurate documentation.

What We’re Looking For

• Minimum 4 years of experience in the disability sector, including experience in a leadership or supervisory role.
• Proven ability to lead and manage teams, fostering a positive and high-performing work environment.
• Ability to multitask, prioritise workloads, and perform under pressure.
• Exceptional communication skills – verbal, written, and interpersonal – for engaging with participants, families, colleagues, and external partners.
• Strong organisational and stakeholder engagement skills.
• Passion for coaching, mentoring, and supporting a team of support workers.
• Commitment to enhancing independence and opportunities for people with disabilities.
• High level of computer literacy with experience in administration, support plans, and risk profiles.
• Energetic, solutions-focused, and positive attitude—you bring a “can-do” mindset to challenges and opportunities.

Why Join Allara?

• Be part of a values-driven organisation committed to making a meaningful impact.
• Lead a dedicated team in an environment where your leadership and expertise matter.
• Career development opportunities in a growing and innovative organisation.
• A supportive workplace culture that encourages collaboration and professional growth.

Join Allara Support Services and help create an industry-leading in-home support experience while growing your leadership career in the NDIS sector!

Please note, only shortlisted candidates will be contacted