Anglia Care Trust is looking for a Supported Housing Officer
The primary purpose of the Supported Housing Officer role is to work across our Temporary Housing Service and support the service users to make positive change and gain life skills and meet their goal to move on to independent living.
You will support service users to gain life skills and meet their goal to move on to independent living. We do this by working with them on their own individual support plan, helping them to meet their ambitions in areas such as health, budgeting, training and employment.
This role covers the Braintree and Haverhill areas so a full driving license and access to a vehicle are essential.
Key duties include:
providing support to individuals to bring about positive change and reduce any barriers preventing them from moving on to independent living
providing flexible support using an asset-based approach - this recognises the strengths of individuals and supports them to build upon these
ensuring that support is delivered in a way that empowers individuals to take ownership of their lives
liaising with relevant partner agencies in order to meet the needs of the individuals and increase the options available to them in moving on within two years
managing rent and service charge payments from residents in line with their Tenancy or License agreement
supporting tenants to manage their accommodation.
Knowledge of the following would be beneficial:
support planning
tenancy management including Health and Safety compliance
housing pathways across Suffolk and in other areas based on individual need
risk assessment and risk management
an ability to work in a solution focused way
ability to challenge and change entrenched patterns of behaviour
confidence to challenge other service providers
to develop and maintain a good working knowledge of current welfare benefits
working to targets and deadlines
safeguarding adults and children.
About us
ACT has been operating for almost 50 years. We have over 100 paid staff, are supported by over 250 volunteers and we are governed by a supportive Board of Trustees. We specialise in preventative, community-based services, giving people the stability, support and challenge, which is often required in order to enable them to realise their full potential. We deliver a range of projects promoting the well-being of children, young people, adults and families alike. Anglia Care Trust has been delivering various housing related services for over 40 years. The primary purpose of the Supported Housing Officer is to work with a range of service users, both individuals and families, to ensure that they are able to access their own independent accommodation.
We will offer you
ACT is an employer who believes in work-life balance, reward and recognition and that their personnel are their most valuable resource. Staff development is important to us and opportunities for personal development will be provided as part of the role. As a result of this commitment, we currently hold the Investors in People Standard.
To find out more
Please read our role description, which can be found on our website
For further information, please contact our Business Support Team by calling 01473 622888
How to apply
If you would like to apply for this role, please could you complete the application form on our websitewhere further information on the role, can also be found.
Closing date: 5 pm, 1 June 2026.
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