Job Description

Location: Karratha, WA
Employment Type: Part Time (20 hours per week) – Fixed Term until 12
February 2027

Make a real difference in your community

Are you passionate about supporting people from
culturally and linguistically diverse (CALD) backgrounds as they build new
lives in Australia? Do you enjoy connecting with people, running community
activities, and creating positive outcomes?

Pilbara Community Legal Service (PCLS) is seeking
an enthusiastic and community-minded Support Worker to join our Settlement
Engagement & Transition Services (SETS) team in Karratha on a fixed term
part-time basis.

This flexible part-time role is ideal for someone who
enjoys working with people, building community connections, and delivering
meaningful programs.

School hours and flexible working arrangements can
be negotiated. Working Holiday Visa holders with Australian working rights are
encouraged to apply.

About Us

Pilbara Community Legal Service (PCLS) provides a
range of services across Karratha, Roebourne, South Hedland and Newman,
supporting individuals, families and communities throughout the Pilbara.

Our services include:

• Legal Services
• Financial Counselling
• Tenant Advice and Education
• Housing Support
• Domestic and Family Violence Advocacy and Support
• Redress Support
• Settlement Engagement and Transition Services (SETS)

About the Role

The SETS program supports migrants and
humanitarian entrants to successfully settle into life in Australia by
providing information, advocacy, referrals, case management and opportunities
to build confidence and community connections.

Working 20 hours per week, you'll enjoy flexibility with your schedule, including school hours where suitable. There is also flexibility to negotiate hours if you have other employment commitments.

Your responsibilities will include:

• Providing low to medium intensity case management and client support
• Delivering conversational English classes
• Planning and facilitating community activities, workshops and group programs
• Building strong relationships with local organisations and community stakeholders
• Promoting community participation, wellbeing and social inclusion
• Attending community events and representing the SETS program
• Maintaining accurate client records and program documentation
• Supporting community capacity building initiatives

This is a varied role where you'll spend plenty of time out in the community rather than behind a desk.

This position will be contracted on a fixed part-time basis working 20 hours per week until 12/02/2027.

About You

We're looking for someone who is:

• Friendly, approachable and engaging
• Confident speaking with individuals and groups
• Comfortable facilitating workshops and community events
• Passionate about working with people from diverse cultural backgrounds
• Open-minded, culturally aware and respectful
• Proactive, self-motivated and able to work independently
• Happy to occasionally attend after-hours or weekend community events
• Organised with strong time management skills
• Positive, adaptable and solutions-focused

Essential Criteria

To be successful, you will have:

• Strong written and verbal communication skills
• Excellent interpersonal skills and empathy
• Experience coordinating events, workshops or community activities
• Good organisational and record-keeping skills
• Competency in Microsoft Office (Word, Excel and PowerPoint)
• An understanding of privacy and confidentiality
• Demonstrated cultural sensitivity when working with diverse communities
• A Certificate IV in Community Services (minimum) or significant relevant experience (Diploma or higher highly regarded)

Benefits

At PCLS we value our people and offer an attractive range of benefits, including:

• Competitive salary package
• Location allowance
• Additional 0.5% employer superannuation contribution
• Air-conditioning subsidy (October to March, in accordance with policy)
• Five weeks annual leave plus 17.5% leave loading
• Additional gifted leave between Christmas and New Year
• Access to not-for-profit salary packaging
• Wellbeing initiatives and staff wellbeing squad
• Regular supervision and professional development opportunities

Eligibility Requirements

Applicants must have:

• Australian working rights (Working Holiday Visa applicants are encouraged to apply)
• Current WA C Class Driver's Licence
• National Police Clearance (or ability to obtain)
• Working with Children Check (or ability to obtain)

Our Commitment to Diversity

Pilbara Community Legal Service is committed to creating an inclusive, respectful and welcoming workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, people of all genders, ages and sexual orientations, and people with diverse lived experiences.

PCLS is proud to be a Child Safe Organisation.

How to Apply

To apply, click Apply Now and submit:

• Your current resume
• A cover letter addressing the essential selection criteria

Applications may be assessed as they are received, and PCLS reserves the right to appoint before the closing date if a suitable candidate is identified.