Job Description

£13.53 per hour + excellent benefits
37.5 hours per week (Flexible shift work)

Closing date: 28th August 2026

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Greengates is a vibrant,15 bedded residential nursing service for adults with enduring mental health needs. We are dedicated to providing person-centred care to support individuals to be as independent as they can be and live their life in the way they choose.

We are looking for someone to join our team as a support worker, the hours will be 37.5 hours per week with a range of shifts including earlies, lates, long days and the occasional night shifts when required. The ideal candidate will be able to work flexibly across the working week. The right person for role will have a positive approach to supporting people and will work well both alone and as part of the team, to help us continue to develop the service.

As an Unsupervised Support Worker, you will be there for the people we support to provide personal care, medication, emotional support, supporting with appointments and activities. Greengates is a service that supports vulnerable individuals with complex mental and physical health, the ideal candidate would need to be autonomous in their decision making and able to the lead the team at times, it would be expected that appropriate escalation protocols are followed when people we support are unwell or during crisis.

The successful Support Worker will have strong communication skills, with the ability to communicate effectively with team members, the people we support, as well as a caring manner and tolerant nature. The successful candidate will ideally have some mental health experience. There is an expectation for robust documentation for the people we support and the service, all documentation is electronic on systems called Nourish and Camascope.

While previous experience in the sector is desirable, we will provide you with the full training required to carry out your duties. However, it is an essential requirement of the role to have completed medication competency training or be willing to undertake this training, if successful, as well as complete all required mandatory training. It is also essential that you attend team meetings and training regularly and this will be included in your rota.

At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:
• 30 days’ annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within Milestones Trust.

For an informal discussion about the job role please contact Shakira Sedgeman on 01179236067.

We reserve the right to close this vacancy early should we receive sufficient suitable applications. Early application is encouraged.

Please note that any offer of employment will be subject to the Trust receiving evidence of your right to work in the UK.

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Please refer to our Refer a Friend policy for full details of eligibility and terms.

Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.