Job Description

£13.53 per hour + excellent benefits
37.5 hours per week, part time hours considered

Closing Date: 4th June 2026

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Please note - due to internal redeployment, priority for this role will be given to staff at risk.
It is an essential requirement of the role that you hold a full, valid UK driving licence and can use your own vehicle to collect and return the people we support and help them to access the community. Mileage is paid at 45p per mile. Please bear in mind that you will need to be covered by the relevant car insurance to use your vehicle for the role.

We aim to achieve just one goal when supporting people with enduring mental health needs living in the community – giving the people we support every chance to live their best life! Whether that’s through gaining more independence, learning a new skill, attending education, or securing their own paid job, we work with every individual to make sure that they can live with maximum choice and involvement.
This is an interesting and varied role, which would suit a confident, self-motivated person who enjoys meeting people and can use their initiative to identify and capitalise on opportunities for development.
We are a small team who support people who live independently in their own homes, in a shared environment or in their own flats. This role requires working across multiple services within the Bristol and South Gloucestershire area, including Fishponds, Downend, Southville and other locations in our outreach services.
Shift patterns vary and are flexible around what the individuals would like support with each week. Support hours include some evenings and weekends and lone working will also be a requirement of the role, so being self-motivated and able to use your initiative is crucial.
As Support Worker, your responsibilities will include:
• Supporting people to manage a tenancy
• Develop strategies and resilience to manage their own mental health
• Developing independent living skills
• Budgeting
• Support to manage relationships and much, much more.
The successful Support Worker will:
• Be person-centred in your approach, encouraging, inspiring and can think creatively
• Have excellent active listening and communication skills and can adapt your skills and knowledge to the needs of the people you will be supporting
• Are flexible, proactive and passionate about supporting people to achieve their goals
• Hold a current driving license and can use your own car for work
At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:
• 30 days’ annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings
If you have any questions, or would like to have an informal chat about the role please do call or text Kelly Ramage, Service Manager, on 07825515247 or Dom Trott, Service Manager, on 07824369198.

Please note that any offer of employment will be subject to the Trust receiving evidence of your right to work in the UK.

By applying for this role, you acknowledge that your personal data will be processed in accordance with our recruitment guidelines and applicable data protection laws. Please see our Privacy Notice for more details.

Please refer to our Refer a Friend policy for full details of eligibility and terms.

Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.