Job Description

£13.53 per hour + Excellent Benefits
Full-time - 37.5 hours per week and some additional part-time hours available
Closing date: 25th May 2026
Click here to view the Job Profile

Please note - due to internal redeployment, priority for this role will be given to staff at risk.

Please note that having a valid full manual UK driving licence and being willing to drive the house vehicle to support people in the community is an essential requirement for this role.
Whether you see this as a starting point to a rewarding career working for a charitable organisation or just love the idea of getting paid to make a difference, we want you at Milestones Trust! We are looking for staff to join our team!
Mulberry House provides support to four gentlemen, aged between 42 and 79, with a variety of needs such as learning disabilities, autism and epilepsy. They are encouraged to pursue their interests and develop skills in a way they choose, such as day trips, Warmley wheelers, Church, music sessions, aromatherapy and more depending on the person.
As a Support Worker, you will be a point of contact for those who need the extra help, be it help with maintaining family relationships, managing their medications or supporting someone through a difficult time by supporting their emotional well-being. By doing so, you will learn new skills as well as creating a fairer and more accessible world for those you care for.
The ideal candidate will be flexible and able to work a variety of shifts to meet the needs of the service. Staff are expected to work two weekends out of four in a calendar month, and rotas are compiled fairly to meet the needs of the people we support. There will no night shifts allocated for this role, only day and evening shifts.
As a Support Worker your responsibilities will include:
• To encourage positive self-image and maintain health and wellbeing in the people we support
• Assisting with decision-making and promoting independence
• Support people to develop and maintain positive connections with family and friends
• House admin when required, this relates the recording information held regarding the people we support and will be communicated to you by the management team within the service as part of your training
• Daily household cleaning tasks including supporting people to manage their laundry, this is in line with infection control requirements
• Minimal Moving and Handling but training is provided
The successful Support Worker will:
• Have excellent communication skills
• Have a caring manner and a tolerant nature
• Ideally have some experience within a care setting. However, as training will be provided, this is not essential
• Basic IT skills however training will be provided on specific service requirements
There is a well-established staff team at the home, many of whom have worked at Mulberry House for many years. The team are skilled in supporting people with a variety of needs, including some behaviours that can be challenging for the person. Staff work in a person-centred way to ensure we meet the needs of the people we support meaning care packages are tailored to the needs of the individual receiving the support.
At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:
• 30 days’ annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within Milestones Trust.

For an informal discussion about the job role please contact Michelle Osmond or Leigh Willcox on 0117 9614657.

Please note that any offer of employment will be subject to the Trust receiving evidence of your right to work in the UK.

By applying for this role, you acknowledge that your personal data will be processed in accordance with our recruitment guidelines and applicable data protection laws. Please see our Privacy Notice for more details.

Please refer to our Refer a Friend policy for full details of eligibility and terms.

Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.