Job Description

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

The Karlup Service is a holistic, wraparound service model for women and children to heal and recover from family and domestic violence (FDV) which will run from the Ruah Centre for Women and Children (RCWC) building, a state-of-the-art, purpose-built facility in the Perth CBD.

In addition to range of support services, Karlup Service will offer safe and secure accommodation for women and children escaping FDV within the RCWC building. The Karlup Accommodation is intended to provide a safe and welcoming environment that is conducive to the healing and recovery process and facilitate clients’ access to other Karlup Service offerings that will support them to rebuild their lives free from violence.

Reporting to and supported by the Team Lead, the Support Worker will operate on a rostered afternoon, overnight and weekend shift basis, providing assistance and support to the women and children who are residing within the Karlup Accommodation. The Support Worker will play an important role in providing daily living supports to Accommodation clients and ensuring that they have a positive and comfortable experience.

This is a part-time permanent position 20 hours per fortnight

What we’re looking for

The successful applicants will be required to meet the following criteria:

• Must be female* It is a genuine occupational qualification of this position to be female in accordance with section 27 of the Equal Opportunity Act 1984
• Demonstrated experience in a similar support role, working effectively with women and children who have experienced family and domestic violence and a sound understanding of the dynamics of family and domestic violence and the social and cultural context in which it occurs.
• Ability to engage and build professional relationships with individuals with different levels of need.
• Capability to work effectively with a trauma and culturally informed model of service delivery.
• Ability to work independently with a high level of reliability and contribute to the functioning of the team.
• Effective interpersonal, written and verbal communication skills.
• General ability to use computer systems and software including Microsoft Office and client reporting systems.
• Demonstrate knowledge and understanding of diversity and social inclusion - including gender, sexuality, disability, cultural, age, and linguistic diversity and Aboriginal culture.
• Availability to work across Morning, Afternoon and Sleep Shifts, across 7 days including public holidays.

What do we offer?

• An opportunity to work with a passionate and highly skilled team within in a unique service and state-of-the-art facility.
• A rare chance to work within a unique service model that truly makes a difference to the lives of vulnerable women and children.
• A salary aligned with Level 2 of the Ruah Enterprise Agreement (and the SCHADS Award) starting at $68,549
• 5 weeks annual leave + 17.5% annual leave loading (for award-based staff)
• 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
• Free, independent and confidential access for you and your family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15,900 core packaging
• an additional $2,650 in meal entertainment packaging
• benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more!

Required compliance documents:

• Current drivers’ license
• National Police Clearance Certificate
• Working with Children Check
• First Aid Certificate

How to apply

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: Friday 5th June 2026.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Chloe Bond- Team Lead Karlup Safe Accommodation at chloe.bond@ruah.org.au.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.