
Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Support Worker – Homelessness
Katherine, NT
Full‑time, Permanent
SCHADS Level 3
Why this role matters
The Salvation Army is one of Australia’s largest providers of homelessness services. We believe every person deserves dignity,respectand access to a safe,affordableand secure home. As a Support Worker at The Hub in Katherine,you’llwork alongside the Homelessness and Case Management teams to provide practical support, service navigation and community engagement for individuals and families experiencing or at risk of homelessness.
Using astrength‑based,trauma‑informedand culturally safe approach,you’llbuild positive relationships, help people access services and appointments, support Hub activities and programs, and encourage participants to work towards their goals. Your presence and commitment will make a meaningful difference in the lives of people in the Katherine community.
About the role
Thisfull‑timerole provides practical support to people accessing The Hub,assistswith service navigation, and contributes to the delivery of Hub activities and programs.You’llwork collaboratively with the Homelessness and Case Management teams, other Salvation Army programs and external service providers to ensure coordinated support and improved outcomes for participants.
This is a permanent,full‑timeposition based in Katherine, NT, reporting to the Team Leader. Pay isin accordance withthe SCHADS Level 3 Award.
How you will make an impact
Assistand support clients accessing TSA and external support services
Establish relationships that encourageself‑determination,participationand improved wellbeing
Build effective working relationships with staff,clientsand stakeholders
Maintain regular communication with all team members
Support clients to actively engage in their case plans as directed
Assistin the provision of meals,donationsand materialassistance
Accurately update client records and input data in line with TSA standards,policyand procedure
Be compliant with TSA policies and procedures andseekbest‑practicestandards for safe work environments
Provide general reception and administrative support duties
What you will bring
Demonstrated experience working in homelessness services, crisis accommodation, outreach, or similarcommunity‑basedsupport environments.
Knowledge of local Aboriginal communities and culture
Cert IV in Community Services or similar (desirable)
Self‑motivationanda high levelof initiative
Outstanding presentation and communication skills, with the ability to interact, network and build positive relationships
Knowledge of WHS obligations and the ability to practice these in line with TSA policy,proceduresand legislation
Experience working with people who may not have English as a first language
Skilled in using Microsoft Office programs — including Word,Exceland Outlook
Working with Children (Ochre Card)
NT Driver’s Licence
What we offer
The Salvos offer eligible employees awell‑balancedpackage of meaningful benefits, including:
$44.54 – $47.76 hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging
SCHADS Level 3 – Above Award conditions (up to 10%)
Remote Area Housing Benefit to employees who live and work in the area (up to $31,800 tax free) and Entertainment Benefit (up to $2,650 tax free)
Generous paid parental leave (12 weeks for primary carers)
Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs
Flexible working arrangements
Access to EAP and health & wellness initiatives
Ongoing training and development to support your growth
A rewarding,purpose‑drivencareer that makes a positive and lasting social impact
How to apply
Ifyou’repassionate about supporting people and contributing to a welcoming,community‑focusedenvironment,we’dlove to hear from you. Pleasesubmityour application, including a resume and cover letter outlining your suitability for the role.
Applications will close as soon as a suitable candidate is secured
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.