Job Description

Support Workers (Casual) High-Intensity & Complex Behaviour Support | Redbank Plains

Make a real impact where your skills matter most.

Join a dedicated and highly skilled team supporting an individual with complex needs to live a life of choice, dignity, and connection. If you're an experienced Support Worker who thrives on building trust, navigating challenges, and creating meaningful outcomes, we'd love to hear from you.

At Aruma, we champion diversity and inclusivity, striving to create a world where every person is treated with dignity and respect. Our mission is to support people in living fulfilling lives, tailored to their own choices. Aruma is BRAVE—Bold, Respectful, Accountable, Value Teamwork, and Excellent. Join us and be part of a team that embodies these values.

About the Role:

We are seeking dedicated and resilient Support Workers to join our Community team in Redbank Plains, supporting an NDIS participant with complex behavioural support needs. You'll be part of a skilled and consistent team delivering person-centred support that promotes safety, independence, and meaningful outcomes.

This role involves supporting a participant with complex behavioural support needs, implementing evidence-based strategies outlined in their Positive Behaviour Support Plan (PBSP), and contributing to a safe, predictable, and positive support environment.

Every shift presents an opportunity to build trust, support independence, and contribute to long-term positive outcomes. You'll work as part of a collaborative team that values consistency, communication, and a shared commitment to upholding the participant's rights, dignity, and goals.

This role is ideal for experienced Support Workers seeking a specialist support opportunity where consistency, resilience, and behavioural support skills are highly valued.

Key responsibilities include:

• Delivering person-centred support within the participant's home and community.
• Implementing and following Positive Behaviour Support Plans (PBSPs) and other support strategies.
• Promoting safety, independence, choice, and community participation.
• Responding confidently and professionally to complex situations while maintaining a calm and positive approach.
• Building positive relationships with the participant, their family, and the broader support team.
• Maintaining accurate documentation and reporting.

About You

We're looking for experienced Support Workers who understand the importance of consistency, professionalism, and relationship-based support.

You will bring:

• 2+ years' experience supporting people with disability, including participants with complex care and behavioural support needs.
• Demonstrated experience implementing Positive Behaviour Support Plans (PBSPs) and working within a restrictive practices framework where applicable.
• The ability to remain calm, professional, and solution-focused in challenging situations.
• Strong communication and interpersonal skills, with the ability to build trust and rapport.
• A genuine commitment to human rights, person-centred practice, and positive outcomes.
• Resilience, emotional maturity, and a proactive approach to problem solving.
• The ability to work collaboratively within a multidisciplinary support network.
• A willingness to participate in additional training and ongoing development to support the participant's needs.

You will be highly regarded if you have experience supporting people who:

• Present with complex behaviours of concern.
• Require intensive behavioural support.
• Have psychosocial, intellectual, neurological, or multiple support needs.
• Benefit from highly structured and consistent support approaches.

 Why Aruma:

• Salary Packaging: Up to $15,900 for living expenses and an additional $2,650 for meals and entertainment, tax-free.
• Fitness Passport: Subsidized gym membership.
• Employee Assistance Program: Free confidential services including money, legal, family, and lifestyle assistance.
• Discounted Health Insurance: Health and wellness discounts through Bupa.
• Recognition & Rewards: Acknowledgment through BRAVE Reviews and our annual BRAVE Awards.
• Job Satisfaction: Making a real difference in people’s lives within a values-driven organization.

Our Commitment

At Aruma, we’re committed to building a workforce that reflects the community we serve. We welcome applicants from all backgrounds and are focused on creating an inclusive, high-performing workplace.

Our Recruitment Approach 

We review applications as they come in and move quickly to interview great candidates, so we encourage you to apply early. While we include an indicative closing date, roles may close sooner if we find the right person. Applications received later in the process may not progress. If you’re unsuccessful and would value feedback, please feel welcome to reach out to our Talent team.

Closing Date: (08/09/2026)

At Aruma, it’s always You. First.

Note: Applicants must have the right to work in Australia and complete pre-employment probity checks.