Job Description

Mō mātou | About Hōhepa

Working at Hōhepa, is different from the average, you become part of our community of people, staff, volunteers, and contractors who all have a common goal - helping people to reach their full potential and lead enriched and meaningful lives in a holistic, supportive environment. We are a community leader providing services and support for people living with an intellectual disability to live their best lives and find a valued place in our society. Inspired by Dr Rudolf Steiner’s principles of anthroposophy, we seek to understand each person and situation as unique, not a one size fits all philosophy. 

Mō te tūranga | About the Role

This is a unique and rewarding opportunity combining dedicated one-on-one support with a person we support at Aroha Service, alongside working as a Permanent Reliever across a range of Hōhepa services.

Aroha Service Role

Aroha Service, based in Sydenham, is home to Josie — a vibrant and outgoing young woman with a love for fashion, beauty, and social connection.

In this role, you will work one-on-one with Josie, supporting her to continue building her independence and confidence across all areas of daily living. This includes support with cooking, cleaning, budgeting, personal care, and encouraging participation in community and social activities.

You will play an important role in creating a consistent, respectful, and empowering environment. Josie can present with behaviours that may require additional support and takes time to build trusting relationships, so patience, empathy, and a calm, grounded approach are essential.

You will need to be confident in:

• Building trust over time

• Setting clear, consistent boundaries

• Reading situations and responding appropriately

• Providing space when needed

Permanent Reliever Role

As a Permanent Reliever, you will provide support across a range of Hōhepa services, covering both planned and unplanned leave. You will work a fixed roster pattern with consistent days off, with 80 guaranteed hours per fortnight, across a range of shifts including mornings, afternoons, evenings, and sleepovers.

In this role, you will support people in their daily routines while encouraging independence and personal growth. This includes assisting with personal care, cooking, medication administration, household tasks, and supporting people to engage in their community.

You will need to be adaptable, empathetic, and confident in reading situations, problem-solving, setting boundaries, and providing space when needed.

Permanent Relievers also receive a $500 (pro rata) bonus every 6 months.

This position's salary scale is set by pay equity and dependant on qualification level, pays between $23.95 and $29.10 per hour.

Nga haora kua tohua | Rostered hours:

Position 1

• Aroha Monday and Thursday 9am to 12pm

• Permanent Reliever - Sunday to Thursday

Total hours per fortnight: 80

Position 2

• Aroha Tuesday and Friday 9am to 12pm

• Permanent Reliever - Tuesday to Saturday

Total hours per fortnight: 80

Please state which position you wish to apply for in the screening questions

Mō koe | About You

We are looking for an experienced Support Worker who enjoys variety and can confidently adapt their support style to meet the diverse needs of the people we support.

You will bring a strong person-centred approach, along with the ability to build trusting relationships over time. You will be confident in setting clear boundaries while remaining approachable, and have the patience and resilience to support someone who may present with challenging behaviours.

To be successful in this role, you will be:

• Experienced in supporting people with complex needs

• Self-motivated, energetic, and flexible

• A team player who contributes to a positive team environment

• Kind, with a proactive attitude and willingness to continue developing your skills

• Committed to upholding the principles of Te Tiriti o Waitangi

Nga hua o te mahi ki a Hōhepa | Benefits of working at Hōhepa

At Hōhepa, as part of our team you will:

• Have certainty of hours through fixed rosters

• Enjoy a great person to-staff ratio, allowing for more personalised support

• Work in a fun, friendly and supportive team environment

• Receive ongoing support for your professional and career development

• Support to complete a NZQF Certificate in Health and Wellbeing level, 2, 3 or 4

• Long service leave 

• Christchurch City Council Gym and Pool Membership discounts

• Untamed Organic Vegetable discount

Applicants will be progressed as they apply, so if this sounds like you, please apply now! 

Applicants must have a NZ full driver’s licence and ability to work in New Zealand.

Please note that the 90-day trial period will apply to any successful applicant who hasn’t previously worked for Hōhepa Canterbury

At Hōhepa the role of a Support Coordinator is what is often referred to in the wider healthcare sector as a Support Worker. We feel that the title Support Coordinator better reflects the nature of the role, which requires working in partnership with the people receiving support to ensure we are achieving our organisation mission of every life fully lived.