Job Description

Support Worker

Department: Healthcare Assistants and Support Workers

Employment Type: Permanent - Full Time

Location: Priory Eden House

Compensation: £26,227.50 / year

Description

Priory Eden House - Residential Addictions Service (Mill Hill, North London)

£26227.50/annually | 37.5 hours/ week (Full time)

Shifts: Monday to Sunday, including bank holidays

3 long days, 7.30 am - 8pm/ 7.30 pm – 8am (11.5 hours)

Priory Eden House is a therapy‑led residential addiction treatment centre in Mill Hill, North London, providing structured support for residents recovering from substance and behavioural addictions. With 18 single‑occupancy bedrooms and a calm, community‑focused environment, Eden House delivers the Priory Flourish programme—offering CBT, trauma therapy, group work, and wellbeing activities to help residents rebuild their lives. As part of the Priory Group, Eden House is committed to delivering compassionate, high‑quality care within a supportive and collaborative team setting.

What you'll do

In this role, you’ll be an important part of everyday life—creating a welcoming community through conversation, shared activities, and practical encouragement.

• Collaborative Support: Work closely alongside our therapy team and multidisciplinary colleagues, ensuring smooth communication and a unified approach to client care.
• Professional Boundaries: Build warm, positive relationships with clients while maintaining clear, safe professional boundaries to support their recovery journey.
• Daily Engagement: Guide everyday routines and activities, encouraging clients to participate actively and develop independence.
• Accurate Handovers: Maintain precise, objective daily notes and share critical insights to keep the wider team aligned.
• Safety & Dignity: Help maintain a secure, welcoming environment that strictly protects client confidentiality and wellbeing.

If you are adaptable, patient, and ready to help build a supportive environment right from the start, come and build something special with us.

Discover the Flourish approach

See how we create life-changing spaces for our clients by exploring our Flourish Webpage Eden House | Therapy-Led Residential Addiction Treatment in North London - Priory.

What you'll bring

We look for individuals with the right personal qualities and transferable skills. Experience in care, support, or a role focused on helping people is valuable, but a background in addiction services is not required to make an impact here.

• Compassion: A naturally empathetic approach and an understanding of the complex challenges faced by people experiencing addiction.
• Connection: Strong communication skills to build genuine rapport while maintaining clear professional boundaries.
• Teamwork: A positive, collaborative approach to working alongside both clients and multidisciplinary colleagues.
• Resilience: Deep patience, emotional stamina, and the ability to maintain a calm, reassuring response in challenging situations.
• Empowerment: The confidence to encourage client independence, respect individual choices, and champion recovery goals.
• Growth: A proactive willingness to learn, undertake training, and continuously develop your skills.

Top Priory Perks

• Your birthday off (extra annual leave)
• Funded professional qualifications & clear career pathways
• Tax-free Tech & Cycle schemes
• Simply Health Cash Plan & subsidised gym memberships
• Contributory pension scheme & long service rewards

Priory covers all DBS check costs. Applications are reviewed on a rolling basis - apply early!