Wise Group

Support Worker

Wise Group  •  Whanganui, NZ (Onsite)  •  1 hour ago
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Job Description

  • Permanent awake shift in Whanganui Thurs – Sat awake nights 11pm – 7.30am
  • Innovative Crisis Respite located in Whanganui
  • Extra annual leave + 2 wellbeing days

Care for our tāngata whaiora during the night to
ensure they have what they need.

Make a real difference
on our awake night shift in Whanganui, supporting people through short-term,
recovery-focused crisis respite care while using your Level 4 qualification,
compassion, and practical skills to create a safe and supportive environment.

The benefits | Ngā āhuatanga
kei a mātou

  • Increased Kiwisaver employer contribution
  • Fifth week of annual leave after 12 months
  • Paid Wellbeing days (2 days a year)
  • HealthNow Payment Card - $250 per year to support Health and Wellbeing for you and your whanau
  • A wide range of discounts through our Perk & Perk Plus employee discounts app
  • One free meal provided per awake night shift

Te
Whiwhinga mahi | The opportunity

We are looking for an
experienced support worker to join our 24/7 crisis respite team. Our service offers support for 4 guests at a
time who are experiencing mental health distress. Referrals come to our service via Te Whatu
Ora Mental Health Services and
we can receive referrals at any time of the day or night.

On the
awake night shift you’ll be there to lend a hand with everyday things like
making meals and helping to maintain our whare. You will provide calm and steady support for
guests while they focus on their wellbeing. Every shift is a chance to make a difference in someone’s life.

You’ll also

  • Focus on the individuals needs and provide culturally safe practice
  • Complete relevant administrative tasks, take comprehensive notes, provide effective handovers to the next shift, and support and collaborate with your colleagu
  • While guests are asleep, you will be kept busy maintaining our beautiful whare, which a place of beauty, tranquillity and healing.

This role is working Thursday to Saturday on our awake nights shift working from 11pm -7.30am in Whanganui.

Mōu | About
You

You’re
a natural when it comes to caring with empathy and understand the power of
working in a recovery-focused way, where individuals take charge of their own
journey, making you an ideal fit for this role.

In
additions

  • You must hold a Level 4 New Zealand Certificate in Health and Wellbeing (NZCHW) or a recognized equivalent.
  • A current full driver’s licence
  • Hold a current comprehensive first aid certificate covering units 6400, 6401 and 6402 or be willing to obtain one
  • Skills or experience in mindfulness and sensory modulation, or a willingness to develop these approaches to support guests’ wellbeing
  • Have knowledge of, and demonstrate commitment to, the principles of the Te Tiriti o Waitangi


mātou | Pathways

As a leading
mental health and addiction service in Aotearoa, we empower individuals to live
full lives in their communities. Prioritising mental health while aiming for
overall well-being, we foster strong whānau connections. Our commitment to
personalised support is reflected in our 'whatever it takes' wairua and
spirit.


Katinga | Applications Close:
28 August 2026. Please note that the job
may close earlier if a suitable candidate is found.

please copy and paste the following link into
your browser: https://www.wisegroup.co.nz/wp-content/uploads/2025/05/PW-Support-Worker.pdf

Whakapa
| Contact:
Pauline
Humm-Johnson. Team Coach on Pauline.Humm-Johnson@pathways.co.nz if you have any further questions.

For
further information, visit our website www.pathways.co.nz

Pathways is committed to healthy lifestyles and actively supports a smoke free
environment. We encourage people with experience of mental illness to apply.

Wise Group

About Wise Group

At the Wise Group we believe in creating new opportunities for the wellbeing of people, vulnerable populations, organisations, and communities.

We operate in New Zealand's mental health and addictions sector, are one of the largest non government providers in the sector

From humble beginnings over 35 years ago, today we employ over 1,500 staff throughout the country, working in areas from frontline service to software development. We have a parent and subsidiary structure encompassing a family of charitable entities, all linked by a common dream. Our structure nurtures synergy and innovation, and means we’re transparent and accountable.

Our whānau includes:

• Wise Management Services

• Pathways

• Real

• Te Pou

• Le Va

• Workwise

• Wild Bamboo

• LinkPeople

• The People's Project

• Housing First Auckland

Here's what drives us:

Each year our Group works with thousands of New Zealanders and their families. We provide people with a broad range of community-based mental health and wellness services. In doing so we dramatically reduce their need for high-cost hospital and acute services and help people have happier, more fulfilling and more productive lives.

Each year the Group's housing services help people find and live in affordable homes, also helping them appreciate the rights and responsibilities of being tenants and managing homes.

Each year the Group's employment agency helps people who experience a serious mental health condition get off benefits, become financially independent and reclaim their self-esteem by finding and retaining paid jobs.

Each year people throughout the country attend professional development programmes through the Group's NZQA certified training organisation.

Each year thousands of mental health professionals in the public and private sector are supported and developed via the Group's national workforce development organisation.

Together we make a real difference by creating connections to support people to find and live their dreams.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Hamilton, NZ
Year Founded
1989
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