Wise Group

Support Worker

Wise Group  •  Whanganui, NZ (Onsite)  •  1 hour ago
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Job Description

  • Permanent awake night shift role: Sun – Thurs 11pm – 7.30am
  • Innovative Housing and Recovery service located in Whanganui
  • Extra annual leave + 2 wellbeing days

Care for our tāngata whaiora during the night to ensure they have what they
need.

Make a real difference on our awake night
shift in Whanganui, supporting people through the night while using your Level
4 qualification, compassion, and practical skills to create a safe and
supportive environment

The benefits | Ngā āhuatanga kei a mātou

  • Increased Kiwisaver employer contribution
  • Fifth week of annual leave after 12 months
  • Paid Wellbeing days (2 days a year)
  • HealthNow Payment Card - $250 per year to support Health and
    Wellbeing for you and your whanau
  • A wide range of discounts through our Perk & Perk Plus
    employee discounts app
  • Fantastic training and professional development opportunities

The Role | Mō tēnei tūranga mahi

This role is for a permanent awake night shift role: Sunday – Thursday from 11pm – 7.30am, based in Whanganui.

Join our 24/7
Housing and Recovery team in an awake night role where calm, care and practical
support make a real difference.

You’ll be a
steady, trusted presence overnight, supporting tāngata whai ora to feel safe,
settled and connected as they work towards independent living, wellbeing and
recovery in the community.

Working from a
trauma-informed lens, you’ll bring optimism, flexibility and strong
communication to build professional, friendly relationships while maintaining
clear boundaries.

You’ll be part
of a motivated team committed to wellbeing and sustainability, with coaching
and mentoring from an experienced Team Coach who leads the service.

You’ll also:

  • Provide individualised, culturally safe support.
  • Share clear notes and thoughtful handovers so support feels consistent and connected.
  • Help create a safe, welcoming and well-prepared overnight environment for the people we support and the day team.

About You | Mōu
You’re a natural when it comes to caring and empathy and understand the power
of working in a recovery-focused way, where individuals take charge of their
own journey, making you an ideal fit for this role.

In addition,

  • You must hold the Level 4 New Zealand Certificate in Health and
    Wellbeing (NZCHW) or a recognized equivalent or willing to work towards it
  • Hold a current and full driver’s licence
  • Hold a current comprehensive first aid certificate covering
    units 6400, 6401 and 6402 or be willing to obtain one within 3 months of
    employment
  • Have knowledge of, and demonstrable commitment to, the
    principles of the Te Tiriti o Waitangi

Pathways | Mō mātou
As a leading mental health and addiction service in Aotearoa, we empower
individuals to live full lives in their communities. Prioritising mental health
while aiming for overall well-being, we foster strong whānau connections. Our
commitment to personalised support is reflected in our 'whatever it takes'
wairua and spirit.

Advert closes: 30 August 2026. Please note, the advert may close sooner if a
suitable candidate is found.

Position
description:
please
copy and paste the following link into your browser: https://www.wisegroup.co.nz/wp-content/uploads/2025/05/PW-Support-Worker.pdf

Whakapa
| Contact:
Faye.
Palmer, Team Coach on Faye.Palmer@pathways.co.nz if you have any further questions.

For
further information, visit our website www.pathways.co.nz

Pathways is committed to healthy lifestyles and actively supports a smoke free
environment. We encourage people with experience of mental illness to apply.

Wise Group

About Wise Group

At the Wise Group we believe in creating new opportunities for the wellbeing of people, vulnerable populations, organisations, and communities.

We operate in New Zealand's mental health and addictions sector, are one of the largest non government providers in the sector

From humble beginnings over 35 years ago, today we employ over 1,500 staff throughout the country, working in areas from frontline service to software development. We have a parent and subsidiary structure encompassing a family of charitable entities, all linked by a common dream. Our structure nurtures synergy and innovation, and means we’re transparent and accountable.

Our whānau includes:

• Wise Management Services

• Pathways

• Real

• Te Pou

• Le Va

• Workwise

• Wild Bamboo

• LinkPeople

• The People's Project

• Housing First Auckland

Here's what drives us:

Each year our Group works with thousands of New Zealanders and their families. We provide people with a broad range of community-based mental health and wellness services. In doing so we dramatically reduce their need for high-cost hospital and acute services and help people have happier, more fulfilling and more productive lives.

Each year the Group's housing services help people find and live in affordable homes, also helping them appreciate the rights and responsibilities of being tenants and managing homes.

Each year the Group's employment agency helps people who experience a serious mental health condition get off benefits, become financially independent and reclaim their self-esteem by finding and retaining paid jobs.

Each year people throughout the country attend professional development programmes through the Group's NZQA certified training organisation.

Each year thousands of mental health professionals in the public and private sector are supported and developed via the Group's national workforce development organisation.

Together we make a real difference by creating connections to support people to find and live their dreams.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Hamilton, NZ
Year Founded
1989
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