Job Description

Support Worker

At Stepping Stones Services, we are proud to be part of the Optimo Care Group. With over 1,500 dedicated employees across multiple regions, we work in partnership with local authorities, healthcare providers, and care professionals to deliver outcome-focused, person-centred care. Whether it’s homecare, supported living, or complex needs support, we provide tailored solutions that truly make a difference

Stepping Stones Services is a trusted and compassionate provider of health and social care services. We support individuals in their own homes, assisting those with a variety of health needs, including learning disabilities, mental health issues, autism, physical disabilities, and those requiring assistance with personal care.

We are looking for a Support worker to join our team. This role involves all aspects of daily living including personal care, assist with medication, community outreach and domestic duties as well as household shopping

Shift Pattern Vacancy 1 (2-Week Rolling Rota) - FIXED:

• Week 1: Tuesday 17:00 - 22:00, Thursday 10:00 - 14:00, Friday 17:00 - 22:00, Saturday 17:00 - 22:00 Sunday 17:00 - 22:00

• Week 2: Tuesday 17:00 - 22:00, Thursday 10:00 - 14:00, Friday 17:00 - 22:00, Saturday 17:00 - 22:00

Shift Pattern Vacancy 2 (2-Week Rolling Rota) - FIXED:

• Week 1: Wednesday 10:00 - 13:00, Thursday 07:00 - 17:00, Friday 10:00 - 13:00, Sunday 07:00 - 17:00

• Week 2: Wednesday 10:00 - 13:00, Thursday 07:00 - 17:00, Friday 10:00 - 13:00, Sunday 17:00 - 22:00

There will be opportunity to pick up additional work should you wish to.

Key Responsibilities:

• Supporting individuals to live independently: Assist individuals in maintaining their independence by encouraging and supporting them in daily activities such as meal preparation, budgeting, and personal care.
• Administering medication: Follow medication protocols, ensuring medication is administered accurately and on time.
• Maintaining a clean, safe, and accessible home: Assist individuals in keeping their home environment tidy and organised.
• Promoting healthy relationships: Encourage and support positive relationships with family, friends, and the wider community.
• Supporting with day-to-day activities: Provide practical and emotional support for individuals in areas such as shopping, appointments, social activities, and hobbies.
• Supporting outside the home setting: On occasion, you may be required to accompany individuals outside of their home for activities such as hospital visits, holidays, or attending appointments at police stations.
• Promoting independence and individuality: Ensure each individual is supported in a way that respects their personal preferences, choices, and promotes their independence.
• Report to the Service Manager: Regularly report on the progress of the individuals you support and ensure their care plans are followed.

Desired Skills and Qualifications:

• A caring and compassionate attitude, with a genuine desire to help others.
• Strong communication skills and the ability to interact well with individuals with diverse needs.
• Experience in a care setting (desirable but not essential).
• Knowledge of person-centred care principles.
• Ability to work independently and as part of a team.
• Flexibility and willingness to provide support outside of the home setting when required.
• NVQ Level 2 or 3 in Health and Social Care (or equivalent) is desirable.

Benefits of Working with Stepping Stones Services:

• Flexible Working
• Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company.
• Career Progression: Opportunities for career advancement within our growing organisation.
• Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care.
• Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters.
• Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts.
• £500 Refer-a-Friend Scheme:

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