Boardroom Appointments - Global Human and Talent Capital

Support Technician

Boardroom Appointments - Global Human and Talent Capital  •  Johannesburg, ZA (Onsite)  •  2 months ago
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Job Description

Our client is seeking a skilled Support Technician - 4 Month Contract

Minimum Requirements:

  • Experience
    • Minimum 3 years of desktop support experience (Microsoft Windows)
  • Technical Skills
    • Proficiency in Edge and Chrome browsers
    • General printer and peripheral skills and knowledge
    • Excellent troubleshooting skills
  • Communication Skills
    • Good communicator with stakeholders (onsite store staff, Team Leader, IT vendor, WFS IT team/Project war room)
  • Tasks
    • Technical resources needed for:
      • New printer rollout (Zebra)
      • Originations platform upgrade (browser-based)
      • Implementation of new signature pad process
Travel Requirements
  • Vehicle
    • Own, reliable vehicle preferred
    • Ability to use Uber (with reimbursement claim)
  • On-Site Presence
    • Must be able to be on-site at one or more stores per day
    • Petrol/Uber reimbursement included in the proposal
Tools Provided
  • Equipment
    • WFS will issue a laptop with email and Teams functionality
    • 4G/LTE SIM card provided

Responsibilities: 

  • Perform asset audit/stock count
  • Assist with issues post-new printer installation (our support vendor will perform the actual printer installation)
  • Assist the store in switching over to the web-based Fico Origination platform (be the ears and eyes on the ground and provide feedback/escalate to the remote war site room that will run for the duration of the rollout)
  • Assist in switching over to the new signature pad process (PDF, local software, drivers) existing Wacom signature pads will not be changed, just the software
  • Troubleshoot computer issues related to the printing of store/credit cards
  • Troubleshoot issues related to signature pads
  • Guidance/instructions will be provided by the WFS IT team; specific knowledge of the card printer, Origination platform, and signature pads is not required
Boardroom Appointments - Global Human and Talent Capital

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Bedfordview, ZA
Year Founded
1989
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