NTT DATA

Support Tech Lead

NTT DATA  •  Republic of India (Onsite)  •  2 days ago
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Job Description

We are looking for 7 to 9 yrs of experienced and hands-on SSIS and SQL Server Support Tech Lead to manage, optimize, and troubleshoot our core database and data integration environments. In this role, you will lead a team of support and database engineers, handle critical production incidents, optimize slow-running queries, and ensure high availability of our MS SQL Server and SSIS infrastructure

Key Responsibilities

  • Production Support & Incident Management: Lead the triage, troubleshooting, and resolution of critical production issues related to SQL Server databases, jobs, and SSIS package failures
  • ETL & SSIS Optimization: Monitor, review, and fine-tune SSIS packages to improve execution performance, error handling, and logging mechanisms
  • Database Performance Tuning: Analyze and optimize complex T-SQL queries, stored procedures, indexes, and execution plans to reduce server load and latency
  • Technical Leadership: Guide and mentor junior and mid-level support engineers, conduct code/script reviews, and establish operational best practices
  • Automation & Maintenance: Implement proactive maintenance routines, index rebuilding strategies, database backups/restores, and automation scripts using PowerShell or SQL Agent
  • Collaboration: Coordinate with cross-functional development, infrastructure, and business stakeholder teams during root cause analysis (RCA) and deployment cycles

Required Qualifications & Skills

  • Experience: 7 to 9 years of total IT experience, with at least 4+ years specializing in MS SQL Server administration/development and SSIS production support.
  • SQL Server Expertise: Deep proficiency in T-SQL programming, stored procedures, triggers, indexing strategies, and query performance tuning.
  • SSIS Proficiency: Expert-level capability in designing, deploying, and troubleshooting SQL Server Integration Services (SSIS) packages.
  • Monitoring & Tooling: Hands-on experience with SQL Server Management Studio (SSMS), SQL Server Agent, and performance monitoring tools.
  • Scripting: Basic to intermediate proficiency in PowerShell or Python for automation tasks.
  • Soft Skills: Strong analytical mindset, excellent client/stakeholder communication, and experience managing on-call support rotations or incident queues
NTT DATA

About NTT DATA

NTT DATA – a part of NTT Group – IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Tokyo, JP
Year Founded
Unknown
Website
nttdata.com
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