We Go Beyond for A Safer World
Te Tūranga – The Role
We have an exciting opportunity for a Support Services Owner to join our Services team, based in Christchurch.
Tait's support offerings are a critical part of our end-to-end solutions, delivering monitoring, managed services, and help desk capabilities to customers and partners worldwide. In this role, you will be responsible for developing, managing, and optimizing our portfolio of support services to ensure they deliver exceptional customer experiences, drive revenue growth, and differentiate Tait in the market.
Working closely with the Services Portfolio Manager and cross-functional teams, you will play a key role in shaping the strategy, roadmap, and execution of our support offerings.
The duties of the role will include:
Ō pūkenga – About You
You are a commercially minded, customer-focused professional with experience in service or product ownership, ideally within a technology or telecommunications environment. You thrive on collaboration, enjoy solving complex problems, and are confident working across multiple stakeholders to deliver impactful outcomes.
As well as:
Ideally, you will also have:
Ngā painga - What's in it for you?
We are an employer that is committed to making a difference for families and communities and supporting people to build rewarding careers. We achieve this by employing people who connect with our Values (Commitment to listen, Courage to Act and Integrity to Deliver) that underpin our way of working together. We are committed to investing in our people, developing both individuals and teams to support a high-performance culture.
Ko wai mātou - About Us
For more than 50 years, Tait Communications has been designing, delivering, and supporting critical communications networks for public safety, transportation, and utility customers around the world. Founded in Christchurch by Sir Angus Tait, we now have a network of customers and offices that span the globe.
Our employees value being part of a collaborative and innovative team committed to providing technological solutions that make a real difference to the communities we support. By joining Tait, you'll be part of a team that cares deeply about its work, its customers, and each other.
Ko koe pea tēnei? - Sound like your kind of role?
If you're ready to take ownership of a key service portfolio and make a meaningful impact within a global organization, we'd love to hear from you
Please submit your CV and cover letter.
Applications will be assessed as they are received. Applications close on Tuesday 5th May 2026
Our clients protect communities, power cities, move citizens, harness resources and save lives all over the world. We work with them to create, support and unify the critical communication solutions they depend on to do their jobs.
Digital wireless communication forms the central nervous system of everything we do. Around this resilient, robust core we design, develop, manufacture, test, deploy, support and manage innovative communication environments for organizations that have to put their total trust in the systems and people they work with.
We’ve worked hard to develop genuine insight into our clients’ worlds, and have pursued engineering, operational and services excellence for more than 40 years. This understanding, and our belief in championing open-standards technology, means we can give our clients the best possible choice and value to achieve the human outcomes they’re driven by.
We’re not simply aligned with our clients; we’re devoted to their cause.
Tait Communications’ sole dividend receiving shareholder is a charitable trust which shares the company’s operating profits across several donation and investment streams responsible for research and development, regional reinvestment and education. This rare model means clients can rely on Tait Communications to be an independent long-term player in the critical communications industry and to continue to play its role of ‘open-standards champion’.
