Scroll down for a testimonial of an associate working in Support Services.
The Support Services Manager will provide leadership, direction, and supervising oversight for continuous improvement of the standard SS operating model within the facility; Provides staff leadership, making sound business decisions in support of the hospital’s mission and vision. Demonstrates leadership in providing an optimal environment for patient care, safety, service, and value. Manages the day-to-day operations of their associates and departmental responsibilities; ensures a consistently high level of cleanliness and aesthetics for patients, visitors, and staff.
Essential Responsibilities:
• Maintains a high standard of personal appearance among self and team members in accordance with departmental and Hospital dress codes.
• Maintains a positive and professional relationship with the Support Services Director.
• Completes assignments within the time frame established by the Director and handles specific customer needs with a sense of urgency.
• Manages the necessary and required resources for the environmental services department and provides recommendations for staffing levels, products, and equipment. Completes all Human Resources responsibilities for interviewing, hiring, managing, staff development, corrective actions and / or staff engagement needs.
• Manages all quality improvement initiatives regarding training, auditing, inspecting, rounding, and making recommendations as needed.
• Collaborates with the Support Services Director to establish ways to track operations and improvement initiatives
• Promotes a culture of safety, hand hygiene, patient experience, as well as employee engagement and retention.
• Supports Hospital mission statement, values, and departmental mission statement and philosophy.
Education/Experience
3:00pm – 11:30pm (United States of America)
40
Hendricks Regional Health is a nonprofit, nationally-recognized, community-based health system caring for the vibrant, growing communities of Western and Central Indiana since 1962. We have full-service hospitals in Danville and Brownsburg, and medical facilities throughout Avon, Bainbridge, Brownsburg, Plainfield and Lizton.
We focus on attracting exceptional, patient-focused healthcare professionals by being a trendsetter when it comes to innovation, patient experience, workplace wellness and thoughtful collaboration. Our team thinks big, moves fast, and is driven by a desire to be the very best in our personal and professional lives. But nothing is more important to us than putting our patients first.
We are Hendricks County’s largest employer, and we support our staff of over 2,100 associates with benefits that include a comprehensive health plan, career development opportunities, nationally recognized wellness programs and an onsite fitness center. Our dedication to our associates and patients has helped us receive consistent recognition from many regional, state and national organizations, including Healthgrades, Leapfrog and Centers for Medicaid & Medicare Services.
Hendricks also works closely with more than 400 local businesses through our Hendricks At Work program, where we provide wellness and occupational services to help keep employees healthy and happy while reducing the overall cost of healthcare for employers and employees alike.
We have employment opportunities for healthcare professionals focused on delivering the most compassionate, safest care possible. Search our open positions and apply at bit.ly/Hendricks-jobs.
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