Join a fast-paced customer support team assisting users with mobile service-related queries via phone and email. You'll handle account issues, explain service options, resolve billing questions, and identify sales opportunities. This is a great opportunity for someone with strong communication skills who enjoys problem-solving and helping people.
Requirements
Proficiency in German (B2 – C1 level)
Prior experience in customer service or sales is a plus
Strong verbal and written communication skills
Ability to multitask and manage time effectively
Comfortable working with computers and customer management systems
Sales-oriented mindset and proactive attitude
Ability to work flexible shifts, including weekends
Benefits
Competitive Salary
Performance Bonus
Sales Bonus
Additional Benefits:
Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles.
By facilitating global talent mobility and maintaining an efficient cross-border recruitment process, CBT supports both talent and companies in thriving during the era of intelligent machines.
CBT addresses the digital skills shortage with over 300 global recruiters and advanced algorithms. Our business models include Permanent Recruitment, Staff Augmentation, and Talent Leasing (EoR).
We are the global market leader in international tech CX recruitment. Why?
Since 2013, our HUMAN RECRUITERS have connected over 130,000 tech talents from more than 50 nationalities with companies across the globe.
Notably, CBT is the only recruitment company globally awarded three Seals of Excellence by Horizon 2020 SMEI, the EU's research and innovation funding program.
Join us on our journey to shape the future of global recruitment and talent mobility!
www.cbtalents.com
