Cross Border Talents

Support representative - Croatian

Cross Border Talents  •  Bucharest, RO (Onsite)  •  3 months ago
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Job Description

Join our dynamic team at Cross Border Talents as a Support Representative for Croatian Speakers We are looking for enthusiastic individuals who are eager to provide exceptional customer support while working with a renowned company. This role offers a unique opportunity to engage with customers, assist them with their queries, and contribute to a positive service experience.

Your Responsibilities:

  • Respond to inbound customer inquiries in Croatian through various communication channels.
  • Provide accurate and timely information to customers regarding products and services.
  • Resolve customer issues and complaints effectively, ensuring customer satisfaction.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other team members to enhance the overall customer experience.

Requirements

Requirements:

  • Fluency in Croatian (C1/C2 level or native speaker);
  • Good command of English (B2 level);
  • Previous experience in customer service or support roles is a plus;
  • Strong communication and interpersonal skills;
  • Ability to troubleshoot and resolve issues effectively;
  • Basic computer skills and familiarity with customer service software;
  • Willingness to work flexible hours, including shifts.

Benefits

Competitive salary package, reflecting your expertise and contributions.

 Meal tickets

 Private medical subscription

 Reimbursement for public transportation subscription

 “Bring a friend” Referral Program – Consistent rewards for recommendation

 Possibility of exciting incentives or tenure-based bonuses within the project to reward your

exceptional performance

 Permanent contract with the potential for advancement, providing stability and security.

 Full payed training provided by the company

 Exciting career growth opportunities within a globally renowned organization.

 Engaging projects with leading global brands, offering diverse and rewarding experiences.

 Supportive and collaborative work culture, fostering both personal and professional

development.

Cross Border Talents

About Cross Border Talents

Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles.

By facilitating global talent mobility and maintaining an efficient cross-border recruitment process, CBT supports both talent and companies in thriving during the era of intelligent machines.

CBT addresses the digital skills shortage with over 300 global recruiters and advanced algorithms. Our business models include Permanent Recruitment, Staff Augmentation, and Talent Leasing (EoR).

We are the global market leader in international tech CX recruitment. Why?

Since 2013, our HUMAN RECRUITERS have connected over 130,000 tech talents from more than 50 nationalities with companies across the globe.

Notably, CBT is the only recruitment company globally awarded three Seals of Excellence by Horizon 2020 SMEI, the EU's research and innovation funding program.

Join us on our journey to shape the future of global recruitment and talent mobility!

www.cbtalents.com

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
Lisbon, PT
Year Founded
2013
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