Job Description

We need your talent!Waters Corporation is currently seeking a Support Programmer to join our Clinical LIMS team based in Sydney, NSW.

Our team understands the value of their work in the real world. Our market leading Clinical LIMS product, OMNI-Lab, is used in hospitals around the world to support Newborn Screening programs.As a Support Programmer based in Sydney, NSW, you'll be helping us build the functionality that our customers need to ensure the health of newborn babies.

We're looking for a passionate Support Programmer with a talent for building and providing customer support for quality software solutions. You will work in a fast-paced, agile environment and engage in technical discussions, participate in technical designs, demonstrate problem-solving abilities, and present and share ideas through global collaboration.   

Our organization is built on the principles of accountability, urgency and focus. If this is the type of culture you excel in, then we look forward to speaking with you.

Responsibilities

The meaningful work you will be asked to lead:

• Review and test software components to ensure quality and performance.
• Design, deliver, and support high-quality code.
• Collaborate effectively with team members to design, implement, test, and document complex front-end and back-end application solutions.
• Efficiently and effectively resolve software issues and defects.
• Work with Product Specialists to analyze user/client requirements and derive system-level and software specifications and solutions.
• Provide technical expertise in Clinical LIMS products to colleagues across the organization and to customers.
• Implement new features or enhancements in existing software systems.
• Log issues and provide technical support to end users and clients.

Qualifications

Abilities that will help you be successful:

• Bachelor’s Degree in Computer Science or similar, or equivalent relevant experience
• 2+ years’ experience designing, building, and supporting complex large-scale applications /platform(s) and/or solutions

Other Qualifications:

• Substantial commercial development experience in a relevant programming language (Angular, HTML, CSS, Javascript, Intersystems/cache, SQL)
• Knowledge of Intersystems Ensemble/IRIS
• Experience in developing software for the Clinical and Healthcare market·
• Excellent spoken and written communication skills
• Experience in a customer support role
• Technical experience, allowing you to make progress on your own

Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.