Job Description

The Ford Fieldhouse Support Professional performs most office functions related to the operation of the Grand Rapids Community College Ford Fieldhouse, the Exercise Science Department, and the Athletic Department. This includes assisting in the co-supervision of front office student employees, the management and tracking of budgets for all three Departments, room and event scheduling for academic classes, athletic contests and practices and campus events and meetings in 25Live. This position is also responsible for processing athletic contracts and the intake of staff and community membership application forms to the Ford Fieldhouse.

Position Number: 00001475
Requisition ID 1145
Employee Group APSS
Schedule 40 hours/52 weeks
Compensation $20.23 hourly
Benefits Full-Time
Reports to Director, Ford Fieldhouse Operations and Campus Event Services (input from Director of

Athletics and Exercise Science Department Head)
Posting Opens 8/5/2026
Posting Closes 8/19/2026

ESSENTIAL FUNCTIONS

• Operate an efficient office and serve as a personable and professional representative for the Departments housed within the Ford Fieldhouse by providing high-level secretarial support to the Director of the Ford Fieldhouse, the Director of Athletics, and the Exercise Science Department Head.
• Utilize excellent judgment when dealing with sensitive and/or confidential information by maintaining accurate records, files, and office activities in strict confidence and in accordance with FERPA, HIPPA and other legal requirements.
• Present a positive and professional image and act as an excellent departmental ambassador by greeting and assisting students and visitors with their questions, concerns and needs in a professional manner.
• Transfer and field telephone calls as needed and process all incoming and outgoing Fieldhouse, Exercise Science, or Athletic mail and email.
• Prioritize work to ensure that tasks are completed effectively and efficiently to ensure the needs of each department is met.
• Complete all deposits and other financial transactions including procurements, equipment quotes, reimbursements and invoice payments while maintaining accurate records of each in separate ledgers.
• Ensure adequate inventory of office supplies and proper operation of office equipment.
• Collaborate with GRCCePrint to assist in the promotion of Ford Fieldhouse, Exercise Science and Athletic Department sponsored events by preparing and distributing content within stated deadlines. Assistance or coordination of special sporting or academic events, conferences, or projects including but not limited to publicizing, accepting RSVP’s, and managing events.
• Attend conferences, training sessions, and seminars related to specific areas or functions of this position at the request of the respective Department Head or Directors.
• Manage Ford Fieldhouse and EXS web pages using web editing software.
• Assist as requested in the preparation of the annual department reports.
• Take minutes for Department meetings as requested.
• Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
• Perform other duties as appropriately assigned by the Director of the Ford Fieldhouse, the Director of Athletics or the Exercise Science Department Head in conjunction with the operation of each area.

Ford Fieldhouse Specific Job Functions

• Manage faculty/staff/community membership program while maintaining accurate records.
• Produce membership reports as requested.
• Manage the communication between the FFH and all user groups (students, faculty/staff, members).
• Maintain and update regularly the facility schedule using the 25Live Scheduling Software.
• Assist in the supervision of the front office student staff and assignment of duties for those student employees.
• This role is a Campus Security Authority (CSA). CSAs will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act.

Exercise Science Department Specific Job Functions

• Work closely with vendors, order all textbooks, and create “desk copies” as requested.
• Process and track substitute faculty pay.
• Collection of Faculty Information Forms (FIF), office hours, and syllabus each semester.
• Liaison between the dean's office and EXS office faculty.
• Build the academic schedule in conjunction with the faculty.
• Assist with rooming academic courses
• Serve as a contact for onboarding part-time faculty.

Athletic Department Specific Job Functions

• Send and collect athletic game contracts for all non conference games.
• Maintain and edit all athletic schedules to ensure they are up to date.
• Process paperwork necessary for Clery Act compliance as it relates to Athletic Department travel.
• Assist with the preparation of paperwork supporting EADA reporting for Athletic Department spending.
• Process payments for athletic officials using ArbiterPay.
• Serve as back up to assign and remove team locker room access for all athletic teams.
• Coordinate athletic team travel.

JOB SPECIFICATIONS
Education Credentials

• Associates degree or comparable combination of relevant education and experience required.
• Bachelor’s degree preferred.

Work Experience

• Minimum of one or more years of secretarial or administrative assisting experience required.(preferably in a higher education setting).
• Experience working in an Educational/Academic office or Athletic office preferred.
• Experience providing support in managing budgets preferred.
• Excellent computer skills in programs within Google Suite preferred.

Skills

• Exceptional organizational skills, ability to prioritize, and complete tasks independently and in a timely manner.
• Must be proficient in verbal, written, and interpersonal communication skills to work effectively with diverse populations.
• Ability to perform daily routine and unexpected duties with minimum supervision.
• Must work well with internal and external customers and client groups.
• Must be a proactive problem solver in identifying the many users and demands of the facility and each department.
• CPR/AED/First Aid certified or be willing to obtain and maintain certification.

Physical Demands

• Ability to lift and move up to 25 pounds.
• Ability to sit for extended periods of time.
• Ability to work in an active environment.

Mental Demands

• Must demonstrate attention to detail, organizational skills, financial accountability, strategic thinking, sound decision-making, and problem-solving ability.
• Ability to work under pressure and in an environment with frequent interruptions.
• Must use good judgment in handling sensitive, confidential, or difficult situations in a pleasant and professional manner.
• Ability to perform routine and unexpected duties with minimal supervision.
• Ability to take direction, use discretion, and maintain a high degree of professionalism and responsiveness in daily interactions with a broad range of stakeholders.
• Willingness to work as a part of a team and lead projects.

Working Conditions

• GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
• Ability to function effectively as a member of a team in a multi-person and high volume academic and recreation departments.

BENEFITS

• Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
• Time off: Enjoy substantial vacation time.
• Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
• Continuous Learning: Career development and educational opportunities.
• Retirement Plans: Secure your future with our retirement options including a state retirement plan.

NEXT STEPS / APPLICATION PROCESS

• Please complete an application: https://www.grcc.edu/faculty-staff/human-resources/careers. Submit a cover letter and resume.
• The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
• Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.

NONDISCRIMINATION STATEMENT

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the

value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and

employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.