Job Description

Carers WA values its dedicated and skilled employees and aims to create a flexible, supportive and family and carer friendly workplace. Carers WA actively supports diversity and inclusion, and we encourage Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, LGBTIQA+SB people, neurodiverse people, carers and people with disability to apply.

We want to provide a space for everyone to have the best experience through the recruitment process, please tell us how we can best support you.

About Carers WA:

Carers WA is the peak body representing the needs and interests of carers in Western Australia and is part of a national network of Carers Associations providing a range of support services, supporting Carers across Western Australia. Carers provide unpaid care and support to family members and friends who have disability, mental health challenges, a chronic condition, terminal illness, an alcohol or other drug issue or who are frail aged.

Carers WA will support and provide you with:

• Training and development opportunities, pertinent to your role

• Work/life balance

• Competitive salary, including salary packaging and added leave (5 weeks annual leave and 2 wellness days p.a.)

• Friendly, supportive and collaborative workplace environment

We are recruiting two Support Officer - Carer Wellness in the Home positions. These are full-time fixed-term positions, one to 30 April 2027 (parental leave cover) and one to 30 June 2027 The position attracts a salary of $83,000 p.a., plus super and salary packaging, 5 weeks annual leave (with17.5% leave loading on annual leave days) and two wellness days per annum.

The Support Officer – Carer Wellness in the Home Program (CWHP) is responsible for providing holistic support for carers which is tailored to their individual needs. The purpose of the role is to connect with carers, initially in the home environment, with the objective of enhancing their health and wellbeing and thereby improving resilience. The nature of the intervention can vary from emotional support, the provision of service information, training, and advocacy. This will be achieved by establishing their support needs; providing supports and where appropriate warm referrals to other support services; and developing networks, including services that will refer carers to the CWHP.

The role is also responsible for educating carers, service providers and mainstream organisations around the important role of unpaid carers and the assistance that is available for them. Promotion of Carers WA Programs will also include providing input and feedback regarding the caring role, Carers Recognition Act, and the Carers Charter. The role also involves:

• Coordinating the Sector Support and Development projects associated with the program Activity Work Plan in line with funding requirements.
• Encourages an accessible and inclusive workplace working with existing Carers WA process and systems.

The role is both office and community based, with home visits as required.

Carers WA promotes a workplace free of physical and psychological harm, however, acknowledges that some roles and inherent actions of our business mean there may be exposure to traumatic narratives. In these instances, and where possible, Carers WA will mitigate the impact of this exposure. Typical stressors associated with this role may include exposure to traumatic narratives and difficult situations.

Essential Selection Criteria

1. Qualification relevant (Health or Allied Health Professional) to the role or demonstrated extensive experience working in a similar role.
2. Understanding and empathy of carers, health, mental health, ageing, and disability issues including with Aboriginal, CaLD and LGBTIQ+SB individuals and communities.
3. Demonstrated competence with person-centred practice supporting individuals to increase independence, participation, and wellbeing.
4. High level communication, negotiation and conflict resolution skills.
5. Skills in public speaking at a variety of events including expos, workshops.
6. Demonstrated capacity to develop and maintain effective relationships with a range of stakeholders.
7. Demonstrated experience in administration/business processes with high level computer skills, including in Microsoft Office Suite and high level of accurate data entry into client management systems.
8. Current C Class Divers License.
9. National Police Clearance issued within the last 3 months (to be provided upon employment).

Desirable Selection Criteria

1. Experience in working for Not for Profit
2. Knowledge of Carers Recognition Act 2004 and The Carers Charter

Applications close on 30 June 2026 Carers WA reserve the right to begin the recruitment process and withdraw the position prior to the close date/time.

Applications must include a covering letter addressing the selection criteria, resume and contact details of two professional referees. Applications can be submitted online via the recruitment platform.

for this role is available upon request from people.culture@carerswa.asn.au.

Carers WA is a Carer Friendly Accredited organisation and supports a zero harm workplace culture to all internal and external stakeholders.

To learn more about working with Carers WA, we encourage you to visit our website www.carerswa.asn.au