Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability.
Our Aged and Community Care (ACC) programs support older people to live independently, stay connected, and feel safe in their homes and communities.
This role works within the Nationwide Visiting Program and is responsible for the delivery of the Aged Care Volunteer Visitor Scheme (ACVVS) program in the community, providing a social connection service for older Australians across the country.
As a Support Officer, you will train and support the volunteers who deliver the service and ensure the program is run according to guidelines and our Australian Red Cross policy. Additionally, you will be networking with facility co-ordinators, aged care providers, volunteer agencies and the local communities to promote and expand the service.
Key responsibilities of the role include developing and maintaining positive working relationships with internal and external stakeholders, communicating with aged care providers and Lifestyle Co-ordinators, facilitating client referrals and matches, and ensuring an awareness of service needs within the broader community.
A current and valid driver’s licence is a mandatory requirement for the role.
Financial wellbeing: Access salary packaging benefits via Maxxia; up to $15,900 for living expenses and $2,650 for meals and entertainment, helping maximise your take-home pay
Health & Wellbeing: Access resources supporting nutrition, sleep, resilience, and mindfulness, along with wellbeing programs and guided meditation
Career development: Ongoing learning, training, and professional development opportunities
Work/Life Flexibility: You can access a paid ‘Me’ day just for you, in addition to a wide range of other paid leave options
This role is covered by the Social, Community, Home Care and Disability Services Industry (SCHADS) Award, Level 3. Salary from $80,008.24 FTE (pro-rata for part-time) + superannuation, plus access to salary packaging.
Cover letters should be addressed to John Patsakios and should confirm that you meet the essential requirements as outlined above.
For a confidential discussion, please contact:
John Patsakios, 08 8100 4673
(Enquiries only. Please submit applications via SEEK or our Careers page)
Applications close: Thursday, 12 November 2026
Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.
Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.
Job Ref # 13940
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
