Commuty is a Belgian scale-up founded 11 years ago with the powerful will to make a difference and address environmental challenges of our society.
At Commuty, we help companies improve how their employees commute, park and charge — tackling one of today’s real-world problems: mobility. Our platform is used by top players like the European Commission, AG Insurance, and Engie, and we’re growing fast.
We have ambitious goals for the coming months, and we need ambitious new team mates to reach them. We’d love your help here!
About the role
The Support Engineer sits at the intersection of Customer Success and Engineering. They handle the full range of support tickets — from everyday user questions to technical investigations — and execute recurring technical operations (client migrations, SSO setups, configurations).
Our support team relies heavily on AI tools to accelerate investigation, drafting, and knowledge retrieval. As a result, communication skills weigh more than raw technical depth we're looking for someone who writes clearly, thinks like a customer, and can leverage AI to handle technical complexity.
Key responsibilities
Required skills
Communication (primary)
Technical (working level is sufficient)
Deeper technical skills are a plus but not required — we expect the candidate to grow into the technical side with AI assistance and team support.
Languages
Experience
Nice to have
What you'll get
Will you fit in our culture?
We have offices in Brussels and in Louvain-la-Neuve but we work more from home than from the office. Although not a stated objective, we have an equal number of men and women. We are very protective of our work-life balance yet very committed to company success. We contribute annually to our favourite charitable or socially responsible causes that we choose in a fun team event. We make a point of delivering quality, we want to be a profitable company but we reject common corporate bullshit and greenwashing. We are Commuty!
INTERESTED?
Apply !
If your application is selected we will get in touch to organize:
Talk soon!
Our future relies on the choices we make today
As a community or as individuals, the way we consume, work and travel impacts our society and the planet. Since we launched Commuty in 2014, we have been driven by a strong desire to build a better future and make a difference.
Today more than ever employees are looking for meaning, positive impact and well-being in their jobs. As an employer, or as an owner, asset manager or property manager of office buildings, you can choose to set the right basis for that.
Helping employees organise their workday in a more efficient, flexible and environment-friendly way will reinforce their loyalty and enhance their well-being. In parallel, companies will make efficiency gains and commit to sustainability. A big win for employees, employers, and society alike.
Commuty is the integrated solution to help accompany and organise this change in an easy and professional way for employees.
Our combinable modules, help make employees lives green and pink
- Smart parking management organises company managed parking spots allocations and bookings according to each companies parking policy. (Management spots, EV stations, carpool spots, visitors spots, connection with gate, bicycle parking booking, pool cars and bicycle bookings)
- Desk booking module makes it possible to book a workspot and find colleagues.
- Bicycle module connects cyclers with similar routes, organises the use of shared bicycles and automates kilometer refund.
- Carpool module connects riders, automates carpool tax advantage and organises guaranteed return.
Commuty also accompanies companies in the change, to maximise chances of success.
Why Commuty?
- Various modules to fit your needs
- All your solutions in one app
- Involving employees from the start
- Keep the pace for better results
