Location: Bengaluru, Karnataka, India,None,None
Contracts run businesses. We're unlocking the intelligence inside them.
Signeasy began 16 years ago with a simple idea: signing should be easy. That idea helped the world go paperless. But signatures were only the beginning.
Today, the real problem isn't signing contracts. It's what happens after. In most companies, contracts sit scattered across inboxes, shared drives, CLMs, ERPs, and filing systems. They're static, forgotten, and underused, yet they quietly define revenue, risk, compliance, and growth. We believe contracts are one of the most powerful and most overlooked sources of truth in a business.
2025 changed everything. While others continued to treat contracts as paperwork, we began turning them into living, searchable, and intelligent systems of record. We shipped more than 250 product releases, achieved 21 CFR Part 11 compliance, and were featured at Apple's WWDC, all while building the foundation for what comes next.
2026 is our biggest year yet. With the launch of Intelligent Contract Management, we're going to market with an AI-powered contract management platform built for modern teams who expect more than storage, signatures, or status quo software.
This is the moment, and this is the team building it. If you want to help shape the future of contracts with us, read on.
As our Support Engineer, you'll be part of the Customer Support team and the technical voice of Signeasy for our customers. You'll resolve the issues that need more than a help article: API errors, integration failures, SSO setups, mobile app, and tricky account problems. You'll handle tickets end to end and get on calls with our enterprise and API customers when a conversation works better than an email thread.
You'll be the bridge between customers and our engineering team. When something is broken, you'll reproduce it, find the root cause where you can, and hand engineering a clean, well-documented ticket. When something is confusing, you'll fix it at the source with better docs, macros, and product feedback.
If you enjoy digging into logs, love the moment a stubborn issue finally clicks, and care about leaving every customer better off than you found them, you'll find a lot to love here.
We're looking for someone technical, curious, and customer-first: a problem solver who takes ownership and doesn't let an issue go cold.
This role sits at the center of everything we ship. You'll work with customers of every size, from individual professionals to enterprise and API teams, and partner closely with Product and Engineering to make Signeasy better every week.
Your work will directly shape how customers experience Signeasy: how quickly their problems are solved, how much they trust us, and how the product improves based on what they tell us.
It's a high-ownership role with clear room to grow, into senior support, support operations, solutions engineering, or product, depending on where your interests take you.
Our values make us a TIGER: Trust, Integrity, Growth mindset, Empathy, and Responsibility.
We're a lean, close-knit, and nimble team. We're opinionated but collaborative: we disagree, then commit to a shared decision. We're modern, but we don't follow trends blindly. We're easy to work with, and we believe in having difficult conversations. We ask lots of questions, experiment, and learn fast. And we're deeply empathetic toward our customers, our colleagues, and ourselves.
Our people are our greatest asset. You'll work alongside some of the smartest, most humble people around the world, who come from diverse backgrounds and bring a wide range of experiences. We're a hybrid-friendly organization that values flexibility, with a mix of in-person collaboration at the office and focused work from home.
We are the #SigneasyTribe. Ask us plenty of questions about our culture, so we can both see whether there's a real connection that makes this a great experience for both of us.
Great talent comes from all kinds of paths. If this role speaks to you, please apply, even if you don't match every line on paper. We review every application and will get back to you within a week.
Signeasy is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Signeasy is a leading contract management and automation platform for growing and innovative businesses to prepare, sign, track, and manage critical business documents. More than 48,000 companies in 100+ countries trust Signeasy to streamline and accelerate their business operations, save time and money, and boost productivity.
Signeasy is a recommended Google Workspace ISV partner and integrates seamlessly with Office 365, Salesforce, HubSpot, Dropbox, and Box. It is consistently recognized for customer satisfaction and product innovation by software review sites and industry analysts, and its mobile apps rank among the top 100 business apps on App Stores.
