Unison Group

Support Engineer

Unison Group  •  Chennai, IN (Onsite)  •  4 months ago
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Job Description

Support Engineer – EDMS (2 Headcounts)


The Support Engineers will provide day-to-day operational and production support for the EDMS platform. This role focuses on incident resolution, service request implementation, system maintenance, and documentation to ensure smooth and reliable operations.

Key Responsibilities

  • Provide daily production support for the EDMS system.
  • Perform incident troubleshooting, analysis, and resolution.
  • Implement and manage service requests (SRs).
  • Support patch testing and deployment activities.
  • Maintain system documentation and update SOPs.
  • Monitor system logs and perform proactive issue detection.

Technologies / Skills Required

  • Experience with Azure Data Factory (ADF IR).
  • Working knowledge of Snowflake.
  • Familiarity with Power BI Gateway.
  • Strong SQL skills and experience with data pipelines.
  • Experience in log analysis, monitoring, and alerting.
  • Prior experience working in Singapore-based or Microsoft-centric environments is preferred.
Unison Group

About Unison Group

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.

Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.

We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.

Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Unknown
Year Founded
2012
Website
com.sg
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