Blue Yonder

Support Engineer 2 – Data Scientist, Python, ML

Blue Yonder  •  Bengaluru, IN (Onsite)  •  21 days ago
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Job Description

Scope

  • Position is focused on building and supporting AI-powered automation workflows for infrastructure and enterprise operations use cases.
  • Develop solutions such as chatbots, AI assistants, workflow automations, and task orchestration systems.
  • Work closely with DevOps, Infrastructure, Platform Engineering, and Application teams.
  • Translate operational requirements (e.g., service requests, provisioning tasks, support workflows) into automated AI-driven solutions.
  • Build reusable components for prompt handling, API integrations, and workflow orchestration.
  • Contribute to improving operational efficiency through automation and AI enablement.
  • Support deployment, monitoring, and continuous improvement of AI-powered solutions.

Our Current Technical Environment

  • Cloud Architecture: MS Azure
  • Programming: Python
  • AI/LLM Platforms: Azure OpenAI / OpenAI APIs (or similar)
  • Automation / Workflow Tools: REST APIs, Webhooks, Workflow engines (e.g., Logic Apps, n8n-like systems)
  • DevOps / Tools: Git, CI/CD pipelines, Azure DevOps
  • Frameworks / Others: Prompt Engineering, API Integration, Microservices, Automation Frameworks

What You’ll Do

  • Design and build Python-based automation solutions for infrastructure and operations use cases.
  • Develop AI-powered assistants and workflow automation systems using LLM APIs and prompt-based logic.
  • Integrate with enterprise systems using REST APIs, webhooks, and service integrations.
  • Build reusable modules for prompt templates, API orchestration, and automation workflows.
  • Translate business and operational requirements into working AI-driven solutions.
  • Automate repetitive tasks such as service requests, provisioning workflows, validations, and reporting.
  • Collaborate with DevOps and platform teams to deploy and manage solutions in cloud environments.
  • Ensure solutions are scalable, maintainable, and production-ready.
  • Debug issues, perform root cause analysis, and continuously improve automation workflows.
  • Implement logging, monitoring, and basic observability for automation solutions.
  • Contribute to documentation, knowledge sharing, and reusable solution patterns.
  • Stay updated with emerging AI capabilities and experiment with new tools/frameworks.

What We Are Looking For

  • Bachelor’s degree in engineering, Computer Science, Information Technology, or a related field.
  • 2–4 years of overall IT experience, with at least 2+ years of hands-on experience in Python development, automation, or applied AI solutions
  • Strong programming skills in Python, including scripting, API integration, and modular code development.
  • Experience working with REST APIs, JSON, and system integrations.
  • Exposure to AI/LLM technologies, prompt engineering, or AI-based application development.
  • Understanding of automation workflows, orchestration concepts, and event-driven systems.
  • Familiarity with cloud platforms (preferably Azure) and deploying applications/services.
  • Experience with Git, CI/CD pipelines, and basic DevOps practices.
  • Strong problem-solving skills and ability to break down real-world problems into automation solutions.
  • Good understanding of software engineering fundamentals (code quality, testing, modularity).
  • Strong curiosity and willingness to learn AI tools, frameworks, and evolving technologies.
  • Ability to work collaboratively with cross-functional teams.
  • Good communication and documentation skills.

Our Values


If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Blue Yonder

About Blue Yonder

Blue Yonder is the AI company for supply chain. As the world leader in end-to-end digital supply chain transformation, Blue Yonder offers a unified, AI-driven platform and multi-tier network that empowers businesses to operate sustainably, scale profitably, and delight their customers—all at machine speed. A pioneer in applying AI solutions to the most complicated supply chain challenges, Blue Yonder’s modern innovations and unmatched industry expertise help more than 3,000 retailers, manufacturers, and logistics service providers confidently navigate supply chain complexity and disruption.

Blue Yonder is proud to be an Equal Opportunity Employer. We want you to bring your authentic self to work every day. We know that the best businesses are diverse and inclusive. Our unique talents make for great ideas, empathetic workplaces and drive results. We welcome all job applicants, so apply today.

Please Be Advised: Any communications from a Blue Yonder representative related to an open position at Blue Yonder will come from an @blueyonder.com email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in-person or through a secure video call. We will not ask you for sensitive information nor will we ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement authorities. To learn more about other potential job scams click here.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Scottsdale, Arizona
Year Founded
Unknown
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